Sales Account Administrator - London, United Kingdom - ClearCourse

ClearCourse
ClearCourse
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Career Level:
Entry-level-

Posting Date: 13-Mar-2023Would you like to be part of a rapidly transforming hyper growth software and payments organisation and have the opportunity to gain a broad knowledge of business processes that will set you up for major success? Then look no further We're looking for a talented, data oriented sales account administrator to join our growing team of talented sales people and account managers.


ClearCourse Membership Services is new force in the Membership and Not for Profit sector, combing the strengths and capabilities of well-known providers including Felinesoft, Silverbear and Trillium.

We are a Microsoft Gold Partner, based in Central London. We create intelligent CRM and digital solutions for membership and charity organisations. By combining strategy, enhanced technology, and consultancy services, we deliver outstanding experiences.


A leader in our field in the UK, we understand people are at the heart of everything we do and constantly strive to build better experiences for clients, members and donors.

ClearCourse Membership Services continues to grow as part of the ClearCourse group.

ClearCourse companies provide innovative, integrated software solutions that grow with your business, adding essential functionality that helps you achieve your goals.


What you will be doing:


Working closely with the sales, delivery and finance teams, you will be responsible for managing our customer recurring and project billing.

Liaising with account managers, project managers, customers, suppliers and finance controllers you will be instrumental in ensuring our customers get the most from their investment with us while protecting a vital revenue stream for the business.

Day to day, you will report into the Commercial Operations Manager who will provide guidance on the systems and processes used.

You will be expected to look for improvements and efficiencies to support our growing business and a critical revenue stream.


Required skills and experience:


  • Strong organizational and administrative skills, with the ability to manage multiple tasks and priorities.
  • Excellent written and verbal communication skills, with a customerfocused mindset.
  • Experience in customer service or sales support, with a track record of resolving customer inquiries and issues.
  • Proficiency in Microsoft Office and CRM systems, with the ability to quickly learn new software and tools.
  • Strong analytical skills, with the ability to interpret customer data and make recommendations to support sales growth.

Desired skills & experience:


  • 2+ years of experience in customer service or sales support, with a strong understanding of customer relationship management.
  • Proven success in driving customer retention and growth through relationship building and account management.
  • Ability to think creatively and develop innovative solutions to customer needs and challenges.
  • Excellent time management and prioritization skills, with the ability to work effectively in a fastpaced environment.
***:
Why ClearCourse?
We're a rapidly growing collaborative of disruptive technology innovators, working together to build a brilliant software and payments business.


As a ClearCourse employee, you'll get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and ambitious business that has recently been named one the UK's Best Workplaces For Wellbeing in 2023.


Our FAIR Corporate Values

Future-proof: We seek out innovation and we continually strive for progress


Approachability**:
We're approachable and we communicate with respect and empathy


Integrity
:
We will only do what we believe to be the right thing

Responsibility**:
We are accountable for ourselves, our organisation and the world around us

Across our business, we're investing in our people, expanding our expertise, and developing our vision. Want to get on board? We'd love to speak with you.
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