Booking Assistant - Hackney, Derbyshire, United Kingdom - London Podcast Studios

Description

Bookings AssistantCompany: London Podcast StudiosIndustry: Broadcast Media Production & DistributionLocation: Hackney, London - UKSalary: £22,000-£26,000 - DOECompany DescriptionLondon Podcast Studios is a set of studios located in East London, that aims to provide a welcoming and inclusive space for podcasters, brands/businesses and content creators.

Our studios offer flexible hourly or monthly packages for audio and video recording, catering to the needs of those looking to achieve their podcasting and content creation goals.

Role DescriptionAs a Booking Assistant, you will be responsible for day-to-day tasks such as processing bookings, coordinating schedules, providing customer service to clients, and supporting the sales team.

Seek out and drive new business across the podcast/content industry and beyondNurture relationships with existing studio clients to drive repeat businessEnsure accurate records are kept for studio usage and expenses, creating billing invoices accordinglyWork with clients, studio manager, technical department, assistants and runners to ensure sessions run smoothly and clients are well looked afterWork between the studio manager and the bar events team to mutually coordinate marketing events and campaigns championing all aspects of the businessDeliver regular reportage to demonstrate actions and outcomes within an agreed business development strategyAssist the studio manager in leading and developing an outstanding team of part-time and freelance staffDeputise for the studio manager in times of sickness and/or annual leaveDemonstrate and maintain an awareness of industry activity and trendsOwnership and management of the studio audiographyWho we're looking for:A friendly, zealous Bookings Assistant who seeks out potential in an opportunityPeople-focused, content-obsessed, and passionate about relationship developmentEfficient and organised with the ability to manage and prioritise multiple tasks and projects in a busy environmentExcellent eye for presentation and detailQualifications:Strong communication and interpersonal skillsExperience in providing exceptional customer serviceProficiency in using booking systemsAbility to handle reservations and scheduling efficientlyUnderstanding of sales techniques, payment processes and invoicingAttention to detail and strong organisational skillsAbility to work well in a team and independentlyExperience in the creative industry or podcasting is a plusQualifications in business administration or related fields are beneficialWorking hours for this role are 9am to 6pm, Monday to Friday.