german speaking technical customer support - Bournemouth, United Kingdom - Talent Sure Recruitment Limited

Description

German Speaking IT Technical Support

Location: Bournemouth (Hybrid Working)

Salary: £25,000 per annum, plus annual performance bonus

Hours: Monday – Friday, 40 hours per week

Support with VISA extension and one month hotel accommodation

Our client, based in Bournemouth, offers end-to-end solutions to their customer's business problems. Not only do they have offices in the UK, but also Spain, US, New Zealand, the Philippines and South Africa. Their end-to-end sales and marketing solutions in multi-languages help tech brands such as Adobe, SAP, HP, Dell (and more) grow their businesses better, faster and more efficiently.

Our client is looking for passionate and professional German speaking individuals to join their successful team. No experience required Just the desire to kick start a career in technology.

Main Responsibilities:

·Answer inbound calls and technical queries on the IT software we provide.

·Build rapport and nurture relationships, identifying opportunities to up-sell.

·Ensure excellent customer support, direct escalations to the respective stakeholders.

·Learning the necessary tools to be able to succeed in the role; with a can-do attitude and an open mind to learning.

In order to be successful in this role, you need to have the following skills/experience:

·Speak German fluently and easily communicate to decision makers across the German market

·Self-motivated, proactive, flexible and curious

·Desire to improve, receive feedback and be coached to win in tech

Our client offer a fantastic and elite training program, so no previous technical experience necessary They also offer great benefits and development opportunities.To find out more, APPLY TODAY