Customer Support Agent - London, United Kingdom - Australasian Recruitment Company

Australasian Recruitment Company
Australasian Recruitment Company
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Customer Support Agent

Salary:
£29,120 per annum


Do you enjoy providing exceptional customer service? Then this temporary role as a Customer Support Agent for the world's largest car sharing marketplace could be for you This is a 4 month fixed term contract to work within the Customer Support team and serve as the main point of contact for users within the United Kingdom.

This role is 40 hours per week based on shift patterns and requires occasional weekend work.


Customer Support Agent Responsibilities:


  • Fielding questions across a broad range of areas, billing, cancellations, guest experience, and host quality
  • Ensuring that members receive the highest quality of service and that all issues are resolved in the shortest possible time

Customer Support Agent Essentials:


  • 6 months experience within customer service
  • A personable, outgoing individual who enjoys working with people
  • Strong customer service and dispute resolution skills
  • Great problemsolving skills and analytical abilities
  • Be available for weekend and evening work
  • Outstanding attention to detail, with a strong ethic of personal responsibility
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