- Providing our HR UK Help-desk service, dealing with enquiries coming into our HR Help-desk Sharepoint site in a prompt and effective manner.
- Resolving as many enquiries as possible directly, including doing tasks such as data entry into our various systems including our HR system (Cascade HR), our Employee Management System (EMS) and our finance systems (Agresso/SAP), providing references, resetting passwords, arranging reward vouchers etc
- Allocating more complex enquiries out to others in the team where necessary.
- Ensuring that all enquiry tickets are responded to and closed off within the agreed timescales.
- Supporting the HR Operations Advisor's in dealing with employee lifecycle changes from on-boarding new staff, dealing with changes to terms and conditions, confirmation of maternity/paternity/unpaid leave requests, probation letters etc.
- Any other general duties that may be required from time to time, such as colleague spotlight administration, document destruction, induction activities etc.
- Taking responsibility for the continuous improvement of the HR administration processes along with the rest of the team.
- Excellent organisation and time management skills.
- Excellent literacy, numeracy and attention to detail.
- Strong customer service skills.
- A proactive and 'can do' approach.
- A desire for continuous improvement.
- A strong team-working ethic.
- An awareness of the importance of confidentiality and data protection.
- Excellent IT skills (Microsoft Office including Excel). Share-point, Cascade HR and Agresso/SAP software experience desirable but not essential.
-
HR Help-desk Administrator
3 weeks ago
Ricardo Didcot, United KingdomOverview: · **Role**: HR Help-desk Administrator - UK Team · **Location**: Oxford, Didcot · **Role ID**: · **Our vision is to create a safe and sustainable world.** · Ricardo plc is a global strategic, environmental, and engineering consulting company. With over 100 years of eng ...
-
IT Help Desk Apprentice
1 day ago
QA apprenticeships Abingdon, Oxfordshire, United KingdomWe are a leading IT company offering a complete out-sourced IT solution to organisations across the UK. Our team of experts have an extensive track record in delivering software and hardware solutions to major blue-chip clients and our technicians are highly skilled in planning, ...
-
Front Desk Administrator
2 weeks ago
Serco Plc Swindon, United Kingdom**Front Desk Administrator** · **UK Defence Academy** · **Shrivenham, SN6 8LA** · **Full Time, Permanent (37 hours per week)** · **£19,140.49 per annum plus benefits** · Serco have an exciting opportunity for a Front Desk Administrator to join our team based at the Defence Academ ...
-
Help to Grow Project Administrator
2 weeks ago
Oxford Brookes University Headington, United Kingdom£26,642, rising to £28,929**Full Time, Fixed Term - Professional Ser**This is a full time, fixed term post to 31st July 2024 or cessation of HtGM programme by the University (whichever is earlier).** · - As our · - **Help to Grow Project Administrator** you will join the Business ...
-
Help Desk Coordinator
2 weeks ago
Team Resourcing Buckinghamshire, United Kingdom**Help Desk Coordinator** · A fantastic opportunity for a Help Desk Coordinator to join a dynamic company in the BMS engineering sector. · **The Help Desk Coordinator Position** · You will ensure the effective and efficient running of the company operations and Help Desk. · **Mai ...
-
Help Desk Support
1 week ago
LANI Recruitment Thatcham, United KingdomHelpdesk Support - Entry Level · 6 month FTC with potential to extend · Hours - following a period of training of up to three month, applicants wil move onto a shift pattern of 4 days on (7am-7pm) / 4 days off / 4 nights on (7pm - 7am) and 4 nights off. · A great opportunity to j ...
-
Retail technology POS Help Desk Support
2 weeks ago
Debro Group Ltd. t/a ABL Recruitment High Wycombe, United Kingdom Full timeThis is a lovely classic RETAIL TECHNICAL SUPPORT role in which you will use your technical knowledge of POS systems to support retail clients. The job hybrid with 3 days in the office a week . This is NOT a call centre role and instead focuses on personal contact and taking care ...
-
Information Technology Help Desk
4 weeks ago
ABL Recruitment high wycombe, United Kingdom Full timeThis is a lovely BILINGUAL FRENCH/ENGLISH customer care role in which you will use your fluent French to support restaurant & hotel clients. The job hybrid with 3 days in the office a week and you will be supporting restaurants across France with any help that they may need to se ...
-
IT Service Desk Administrator
1 week ago
Everyday Loans Cores End, United KingdomIT Service Desk Administrator – Join Our Team · Are you an IT enthusiast looking for a new opportunity to grow your career? Do you have a passion for providing exceptional technical support and customer service and solving IT and system issues? We may have the role for you Everyd ...
-
Retail technology POS Help Desk Support
2 weeks ago
ABL Recruitment High Wycombe, United Kingdom permanentThis is a lovely classic RETAIL TECHNICAL SUPPORT role in which you will use your technical knowledge of POS systems to support retail clients. The job hybrid with 3 days in the office a week . This is NOT a call centre role and instead focuses on personal contact and taking care ...
-
Service Desk Administrator
1 week ago
Everyday Loans Bourne End, United Kingdom Permanent, Full timeThis role involves you delivering 1st, 2nd and 3rd line Information Technology support to end users across the business, as part of the Helpdesk team, and ensuring a high level of service to the end user. You will work against a ticketing system, triaging and responding to servic ...
-
Assistant Librarian
3 weeks ago
Ad Warrior Oxford, United Kingdom Full timeAssistant Librarian · Location: Oxford · Salary: £28,750 - £33,966 per annum · Applications are invited for the post of a full-time Assistant Librarian. · The Role · The successful candidate will join a team consisting of a Librarian and two Library Assistants. The primary respon ...
-
Programmes Assistant
3 weeks ago
Windle Trust International Oxford, United KingdomProgrammes Assistant · Oxford, Oxfordshire (with hybrid working and regular travel UK-wide to support students) · About Us · Windle Trust International (WTI) is a well-established NGO dedicated to increasing access to, and improving the quality of, education. We support refugees ...
-
Account Handler
3 weeks ago
Cavendish Maine Oxford, United Kingdom Full timeAbout the Role: · A market leading insurance broker are looking to add an experienced Commercial Account Handler to their existing team. · A company who truly believe in providing an unrivalled level of service to all of their clients. · When you become part of their team, your ...
-
Children's Support Worker
3 weeks ago
Prestige Nursing Oxford, United Kingdom Full timeSupport Worker · Headington, Oxford · £ £13.89 per hour with weekly pay and paid training · Full UK drivers licence & own car is essential · At the request of our client, we require females only for this role · Life at Prestige · People are at the very heart of Prestige, and we ...
-
Radiology Receptionist
3 weeks ago
Oxford University Hospitals NHS Foundation Trust Oxford, United KingdomThe receptionist role is essential to ensure the efficient pathway flow of patients through the Radiology department. This post is part of a pool of staff who will help to cover all Radiology reception desks within Radiology. Without sufficient reception staff we are unable to su ...
-
Receptionist
3 weeks ago
Royal Society of Wildlife Trusts Oxford, United KingdomClosing date: Wednesday 19 June 2024- Salary: £22,800 - £24,000 per annum · - Contract type: Permanent / Working hours: Full time- Location: · - The Lodge, 1 Armstrong Road, Oxford, Oxfordshire, OX4 4XT- Click here to apply- We are seeking a Receptionist to join our team. As the ...
-
Support Consultant
4 weeks ago
Nigel Frank International Limited Oxford, United KingdomOur client who is an established MS Gold Partner is currently looking for an ambitious and driven Software Support Analyst to join their continuous growing team. Joining an established Business Solutions Support Team, you will provide excellent help desk support across the organi ...
-
School Receptionist and Administrator
4 weeks ago
The Europa School UK Oxfordshire, United KingdomEuropa needs a friendly, helpful and welcoming person to join our professional and supportive reception and administration team. Working on the main reception desk, you will be the first point of contact for parents, visitors and students and therefore the ability to make a good ...
-
Administrative Assistant
3 weeks ago
University of Oxford Oxford, United KingdomWe are seeking a part-time (21 hours per week) Administrative Assistant to join the Administration team of Oxford Thermofluids Institute, Department of Engineering Science, located at Southwell Building, Osney Mead, OX2 0ES. The post is permanent. · You will be responsible for pr ...
HR Help-desk Administrator - Oxfordshire, United Kingdom - Ricardo
Description
Our vision is to create
a safe and sustainable world.Ricardo plc is a global strategic, environmental, and engineering consulting company. With over 100 years of engineering excellence and employing close to 3,000 employees in more than 20 countries, we provide exceptional levels of expertise in delivering leading-edge and innovative cross-sector sustainable products and solutions. Every day, we enable our customers to solve the most complex and dynamic challenges to help achieve a safe and sustainable world.
We are currently looking for a HR Help-desk Administrator to join our HR team supporting our UK operations on a 9 Months FTA to cover maternity leave.
Key Responsibilities
Help-desk:
Employee Lifecycle Support:
Working here
You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place.
We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable.
Work life balance
We offer flexible approaches to work, whether that is working from home, being in the office, or as a hybrid worker. We're happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential.
Benefits
We want you to know how much you are valued. Your remuneration and benefits package will reflect that. You will receive a range of benefits which include support for your physical and mental health.
Our core benefits include 25 days' annual leave, plus 8 flexible bank holidays, a competitive company pension scheme, life assurance and professional subscriptions reimbursement. We also offer a wide range of flexible benefits to suit your lifestyle.
Diversity, Equality, and Inclusion statement
We are an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We have an ambitious diversity, equality, and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment. Diversity also drives innovation, by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees and to ensure an inclusive culture, we are a recognised as a 'disability confident' employer.
Next steps
#LI-ZP1
