Building Management Administrator - London, United Kingdom - MAPP
Description
Description:
MAPP is the UK's leading specialist in commercial property and asset management, with over £25bn of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.
MAPP has created V1.0, V2.0 and V3.0 versions of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.
Let's be honest, most job descriptions read like a recipe without a clear picture of what the final product looks like; so you see a list of ingredients without the image of what it looks like.
We want to give you a picture of who we are and the role we are looking to fill and if this sounds exciting and you would like to join us; do apply.
So much of the world of work is about values and culture.We want to work with people who are awesome, in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort and hard work.
At MAPP, we work towards making this all happen and to be a great place to work.
We are a values driven organisation, you can see that because of our decision to become a B Corp (and the largest real estate consultancy in the UK to do so).
We have fun together with events and opportunities to connect, grow and learn with study days as well as giving back to our communities with charity days and fundraising events.
Title, Team and Role Summary:
Title :
Building Management Administrator
Team :
Site - 80 Strand
Who Does This Role Report Into? Senior Building Manager
Role Summary / Purpose and Scope
Overseeing day to day running of 80 Strand London, which is a 537,000sq ft, Grade II Listed multi - let office building.
High levels of Client Engagement and Customer services required, with good management of contractors, security staff, maintenance and cleaners as well as 3rd party contractors whilst having due regard to expenditure and current legislation.
Skills, Knowledge and Values:
Skills (People & Technical)
- Organise and schedule appointments ; plan and attend meetings and produce accurate minutes
- Maintain filing system and Tenant/Contractor contact sheet
- Creating a general workflow
- Health and Safety procedures
- Maintaining office supplies
- Ability to work with other team members effectively
- Attention to detail and high levels of occupier engagement and customer service will be required
- Able to use own initiative
- Effective PC skills, including working knowledge of Microsoft and Google packages
- Proactive, flexible attitude to changes in the company, IT systems and the role
Values & Behaviour
- Exhibition of MAPP Values**:Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
- Self Management including showing initiative, being proactive and meeting deadlines
- Embracing Change including Technology
- Engaging with the Big Picture
- Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
- Achieving Results and Prioritise Work
- Innovative Solutions and Problem Solving
- Developing Self and Others and willing to Learn
Experience and Salary:
Level of Experience / Certifications
- Proven experience in an Administrative role
- Good organisational skills
- A preferred basic knowledge of office management
- Pleasant and confident telephone manner
- Ability to remain calm and professional in difficult situations
- Ability to work with other team members effectively
Salary Range (Based on Experience)
£28,000 - £30,000 per annum, depending on experience.
About MAPP:
We believe property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too.
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