Logistics / Transport Supervisor - Manchester, United Kingdom - Flora & Curl

Description

Job Overview We are looking for a dedicated Logistics Coordinator to help us to plan and coordinate the distribution of our haircare products and accessories.

The successful candidate will be responsible for managing the day-to-day logistics needs of the company, including overseeing the delivery of goods, ensuring the accuracy of shipments, and coordinating with suppliers and customers.

Maintain timeliest and cost-effective logistical methods of supply chain. i.e. freight, assembly, COGS etc. Develop and implement logistics strategies to ensure efficient operations
Analyse and monitor inventory levels to manage the logistical movement
Develop reports on the performance of logistics operations
Planning and overseeing incoming and outgoing deliveries
Overseeing logistics, warehouse and transport services
Planning and analysing budgets and expenditures
Interact closely with other functions within the business to ensure smooth operational effectiveness including with the Operations Manager and Supply Chain Manager

Ensure that our warehouse partners are shipping and operating efficiently as per our SLA with orders being processed on a timely manner
Shopify and our ERP/WMS to ensure that data is feeding back
Monitor shipping kpi's to ensure that B2C and B2B orders are shipping on time
Justify our external shipping charges with analytical reports
Ensure that the shipping rates that we charge to customers are feasible
Manage all logistics/freight
Progressing shipments and deliveries by liaising with suppliers, brokers, customers and haulage/shipping companies.
Making sure that our partners (the lab, the warehouses, freight forwarders and shipping companies) are working to deliver our products via sea, road and airfreight options to meet delivery targets on-time
Understand retailer packing, shipping and delivery requirements
Request quotes from multiple freight forwarders and brokers to export and import goods between our UK and US warehouse and ask the lab/warehouse to prepare pallets
Prepare documentation such as commercial invoices & bill of lading
Obtaining freight rates and ETA of vessels
Review logistical and transportation costs to ensure overall transportation costs are minimised and provide recommendations to improve delivery efficiency, such as improving on-time delivery, offering faster shipping, and optimising fulfilment options (pickup, freight optimization)
Provide recommendations to improve delivery efficiency and cost-savings, such as improving on-time delivery, combining shipments, offering faster shipping at no extra cost, and optimising fulfilment options (e.g. pickup, export freight optimization)
Chase delivery updates and pass on status updates to the Operations Manager
Entering deliveries into system when received into warehouse.

Improve logistical/freight efficiency
Look for opportunities to reduce costs and shipping times
Monitor shipping kpi's with 3pl's and logistics companies

Significant supplier and third-party partner updates, delays, news and announcements through Slack, call and e-mail
Any operational issues with the warehouse, suppliers, third-parties
Reviewing warehouse invoices
Reports on shipping charges/costs, review the reports on returned and / or damaged products, and lost or missing orders so that we can charge to the warehouses, returns and damages % rate from the warehouse
Preparing insightful logistics reports, when appropriate

Proven working experience in logistics
Experience with exporting and importing
Experience with national inbound and outbound freight
Record of successful distribution and logistics management
Proficient in standard logistics software
FMCG/Cosmetics experience
Ability to work independently and handle multiple projects
A strong understanding of transport regulations, health and safety standards, and environmental issues
A high level of computer literacy, including proficiency in Microsoft Office and data analysis tools.
Qualities
Excellent communication skills, verbal and writing
Time management and project management

Flora & Curl is a UK-based haircare brand with a passion for empowering our customers to uncover healthy and more radiant textured hair.

We are dedicated to putting the care back in hair care.
We've received amazing testimonials attesting to the results of our plant powered, botanical haircare solutions for textured hair.

Rooted in science, backed by nature, and crafted with care and conscience, we love creating naturally powerful haircare products for our customers all over the world.