Account Manager - London, United Kingdom - Index Exchange

Description

Index is a global advertising marketplace enabling media owners to grow their revenue by helping marketers reach consumers across every screen.

We are all in on video this year.

Index is an exciting and fast-paced place to work, and our company is built on our values of change, support, learning and teaching, trust, and intention.

You will be able to feed your ambition, lean into trust & transparency, and feel genuine support from your colleagues here.

We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.

We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we're looking for talented professionals to help take us to the next level.

Index Exchange is seeking an Account Manage r to join our Northern European team, based in London In this role you will support programmatic agencies and marketers who leverage Index Exchange's technology through our Demand Side Platform integrations.

You will be crucial to maintaining existing relationships and fostering deeper partnerships while collaborating with business development leads in an effort to grow new accounts and evangelise the Index Exchange brand in-market.

In this role, you will be responsible for not only day-to-day account management and operations, but also to provide insights and recommendations to our external stakeholders around the programmatic ecosystem as a whole.

Collaborative:

In order to retain and grow our agency accounts, you will work cross-functionally with sales, analytics, technical, and publisher account teams to become a subject matter expert on the Index Platform in an effort to drive performance and growth of our partners.

This is a highly visible, client-facing role where building trusted relationships with agencies and marketers is essential to success.

Become the day-to-day contact for existing agency and brand marketer partners throughout the NE region, while delivering exceptional service and utilising expertise of the Index platform.

Provide proactive insights and recommendations to customers to help them solve problems through a data-centric approach.
Partner with Business Development to support new business efforts and identify ways to grow current accounts.

Collaborate with the publisher account teams to identify and secure new deal opportunities, as well as ensure the health and growth of existing deals.

Attend relevant industry events as well as entertain partners in innovative ways that foster engagement and strategic account growth.

• 5 years of experience in digital media; An indepth understanding of the programmatic advertising landscape (e.g. ad server, ad network, exchange, SSP, DSP, agency trading desk, PMP, etc.)

~ Effective time management skills - ability to prioritise and meet deadlines in a fast-paced environment.
~ Proven ability to leverage data and analytics to solve customer problems.
~ Demonstrable experience growing revenue by building strong customer relationships, understanding their needs, and finding solutions to address their pain-points.
~ Proficiency in Excel and other Microsoft Office programs is a requirement for the role. Experience with DOMO, Looker, Tableau and/or similar analytical tools is considered an asset.
~ A second European language is a plus.

Comprehensive health, dental, and vision plans at no cost to you
Time off and flexible work schedules
Retirement plan with a 5% company match
Generous parental leave
Monthly wellness stipend plus fitness discounts and quarterly wellness group activities
Community engagement opportunities and donation-matching program
Annual virtual company retreats and regular community-led team events
One day off per year to volunteer
A workplace that supports a diverse, equitable, and inclusive environment – learn more here
Our interview process consists of several steps, including phone screens and video interviews. We remain dedicated to resolving this matter and we appreciate your support.

We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status.

Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. Accessibility for applicants with disabilities
Index Exchange is committed to working with and providing access and reasonable accommodations to applicants with disabilities. Please let us know if you'd like to request a reasonable accommodation.
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