Technical Trainer Lead - Bournemouth, Dorset, United Kingdom - x-tention

Description

Full Time
Bournemouth, UK (Hybrid)

This is a fantastic opportunity to use your skills and knowledge as you collaborate with our internal teams and customers to produce and execute training requirements and lead our academy.

Excited about revolutionizing healthcare IT? With x-tention's launch of the MACH Integration Platform as a Service (iPaaS), transitioning from beta to its full release, now's the chance Embrace the opportunity to be at the forefront with the x-tention Group as we build on our 20 years, shaping the future of hybrid integration in healthcare on a global scale with our products and services.

Our integration and interoperability products and services are used by 100s of hospitals already and as a part of ongoing investment we are continuing to build the next generation integration service for global healthcare.

This is an exciting time to join the international team as we define and lead on the new hybrid integration model.

Visit our website at This role has the responsibility for leading our Training Academy. Devise technical training programs according to requirements.
Produce training schedules and classroom agendas and determine course content.
Execute training sessions, webinars, workshops etc. Arrange for and conduct on-site training when needed.
Creating technical training materials and programmes to address specific customer requirements.
International travel will be required

Providing materials to help customers learn best practices to better achieve their desired outcomes.
Monitoring and assessing the effectiveness and success of training programmes.
Identifying and implementing a wide range of training techniques to improve efficiency and returns on investment.
Managing customer enrolment for training, schedule training sessions and organising the resources to facilitate training programmes.
Consolidating training materials and identifying any training gaps.
Observe and evaluate results of training programs.
Build a Training Academy that is suitable for both customer training and internal training.

Consolidating training materials and identifying any training gaps to build a training academy suitable for both customer training and internal training.

Managing internal enrolment for training, schedule training sessions and organising the resources to facilitate training programmes.

Keep abreast of current and developing trends and technologies across the digital healthcare landscape and identify opportunities for improving and automating the onboarding process.

Be a lifelong learner, problem solver and creative thinker.

Maintain a high standard for the quality of their own work.
Are proficient in onboarding and training best practice and how to adapt as required to the environment.
Are service oriented and meet requirements to facilitate our internal knowledge base and exchange throughout the business units of x-tention
Work autonomously while effectively cooperating with a dynamic, agile team
Demonstrates technical curiosity, and is fascinated by software technology and its challenges

Previous experience in a Technical Training Lead role
Knowledge of modern training techniques and tools in technical subjects
Experience designing technical course content
Advanced Information Technology and Communications knowledge and capabilities and ability to learn new software tools on the job
Knowledge of various training methods including coaching, workshops, classroom training, mentoring and e-learning programmes
Knowledge of Java, APIs, databases essential

Previous experience integrating and/or migrating legacy systems to new software/platform solutions in a way that best serves client and business goals.

Proficiency in using Office Productivity and Collaboration Tools
Experience of Digital Imaging and Communications in Medicine (DICOM), healthcare applications

The key to our success is due to building the right teams and empowering them to do what they do best.

Flexible working options, we always strive to accommodate your needs when we can.
Enhanced pension, private healthcare, life assurance, discretionary bonus scheme, cycle to work scheme, training, company social events*.

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