Customer Service Advisor - Nottingham, United Kingdom - Elizabeth Michael

Elizabeth Michael
Elizabeth Michael
Verified Company
Nottingham, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Customer Service Advisor

£23,000 per annum

NG8, Bilborough, Full Time, Permanent

  • Our client, a leading specialist in their field are recruiting a customer service advisor. The Customer Service Advisors are part of the first line customer support team that puts the customer at the heart of everything they do, delivering a world class experience to their very diverse customer base._

Responsibilities:


  • Manage end to end customer service experience
  • Check and record customer interactions
  • Collation of monthly reporting statistics
  • Taking ownership of operational customer issues through to resolution
  • Working within agreed escalation process for service issues
  • Accurate collation of monthly billing for customers

Skills & Experience:


  • Customer service experience is essential, ideally within a contact centre environment
  • Selfmotivated, positive and a proactive attitude
  • Accuracy and attention to detail

Job Types:
Full-time, Permanent


Salary:
£23,000.00 per year


Work Location:
In person
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