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M365 Technical Specialist - Leeds, United Kingdom - CIIH Ltd T/A Headway Recruitment
Description
M365 Technical Specialist
Our client, a Global Organisation specialising in Consultancy services, are looking to recruit an experienced
Microsoft 365 Technical Specialist to join their digital workplace team at their office in Northwest Leeds.
The role of the
M365 technical specialist is to work closely with their operational business to support the M365 platform.
We believe this is an excellent opportunity for candidates who have previously worked on technical aspects of M365 deployments at enterprise level.
Key Duties and Responsibilities:
Ensuring the operational health of the M365 environment including availability, maintenance, performance, interoperability, reliability, and security
Assist in the administration and support of an enterprise-level Microsoft Exchange, Teams, OneDrive, mobile access, SharePoint
Troubleshoot M365 related issues including connectivity and mobility when alerted by monitoring software or staff
Involved throughout the lifecycle of projects you will use your broad experience in Microsoft platforms and enterprise technology architecture (Azure/ M365)
Stay updated on Microsoft 365 tools and Microsoft roadmap and its impact to the business
Conduct routine monitoring and analysis to include audit log reports evaluation, system and storage utilisation reports, site and system usage, growth reports, and manage site collection quota settings
Training and educating end-users on M365 capabilities and collaboration tools.
Create and maintain detailed documentation of Microsoft 365 processes and procedures
Producing dashboard reports and management information, particularly around the consumption of licenses and resources as well as user adoption of the various components
Execute, manage, and lead users through the on-boarding technical and support process
Support and resolve specific user deployment issues
Interact daily with IT team to provide and share technical issue resolution knowledge and deployment/adoption processes best practices
Technical Requirements:
We are looking for candidates with a range of both technical and business focused skills and experience.
Deep knowledge of M365 technologies with experience of two or more of the following: Exchange, SharePoint, OneDrive for Business, Teams, PowerBI (at least two years' experience)
A strong understanding of SharePoint Online
Experience and good working knowledge of the Power Platform environment (Power BI experience is essential, Power Automate and Power Apps experience desirable)
Experience in supporting Microsoft 365 for an enterprise and working as part of a global IT team
Experience in Microsoft 365 migration activities. Familiarisation with ShareGate and BitTitan migration tools.
A minimum of two years relevant work experience focused on the implementation and/or use of Microsoft 365 and Collaboration technologies
Preferred Skills:
Experience in managing and supporting; SharePoint, OneDrive, Teams, Exchange, OneNote, Viva Engage and Power Platform etc.
Experience administering M365, Exchange, Azure Active Directory, Teams, OneDrive and SharePoint environments
Experience with data sovereignty situations and options to comply
Experienced in providing technical support to IT teams and end-user support to individuals
Experience with PowerShell would be highly desirable
The ideal candidate will be a confident individual with good interpersonal and organisational skills, able to deal with people at all levels and communicate to users in a clear, non-technical language.
A team player, confident working on own initiative with a proactive approach and a strong customer focus.This is a fully office-based role (Mon-Fri) in Leeds, LS18 (NOT REMOTE).
Salary c£50K DOE.
