Sales & Service Coordinator - St. Columb, United Kingdom - Recruiter-on-demand

Recruiter-on-demand

Verified Company

St. Columb, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Do you have a strong work ethic with excellent communication, interpersonal and sales service skills. We need someone with experience in record keeping, is detail orientated with an eye on customer satisfaction.

Come and join us, we are currently looking for a Sales Service Coordinator - Hire, Parts and Service (HPS)

At Eliquo Hydrok we play a key role in developing and implementing new solutions and the most effective construction of water treatment solutions.

This requires a high degree of technical knowledge.

With the long-standing and extensive experience of our employees, we are constantly working on delivering best-in-class results for our clients.

Located in Indian Queens, St Columb Cornwall, offering a competitive salary. working hours Full time 08:30 - 17:00 with a 2-day Hybrid homeworking option.
The primary responsibilities of the Sales Service Advisor shall include (but not be limited to).

Proactively contact new and existing customers to secure HPS work
Produce and provide quotations for HPS work to customers
Answer client queries
Proactive client liaison to book routine service work
Proactive chasing up of outstanding quotes for hire and service
Prepare standard quotations for routine work in accordance with framework / contracted or current HPS

schedule of rates

Ensure accurate and timely population of company systems (CRM / Server files)
Work closely with the Marketing team to communicate client wishes / feedback for marketing use and to

develop ideas to generate further business

Acknowledge, manage and resolve and customer service issues that may arise and assist HPS team with

implementation of measures to prevent recurrence

Work closely with HPS Project Engineers & Depot Managers to distribute & delegate routine quotes and work

bookings

Make calls to lapsed, existing and new clients to generate interest in HPS and the wider EH business
Upsell & maximise enquiries as much as possible
Achieve set KPIs and financial budgets (i.e. quote turnaround times, income targets etc.)
Any other tasks as required from time to time by the company in conjunction with the day to day running of the business.
Make visits to clients' offices or sites as may be required
Drive growth in segment turnover and margin both via increased sales (win % and range of clients) and

increased typical value

Essential requirements: