Eoc Clinical Navigator - Nottingham, United Kingdom - East Midlands Ambulance Service NHS Trust

East Midlands Ambulance Service NHS Trust

Verified Company

Nottingham, United Kingdom

5 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The EOC Clinical Navigator will act as the orchestrating clinician providing clinical oversight to all incidents.

The Clinical Navigator will ensure the safety of the waiting patients under the leadership of the EOC Senior Clinical Leader, by reviewing rapidly a waiting 999 call to see if suitable for re-validation or ambulance dispatch.

The Clinical Navigator will be a source of advice on best practice and will support decision making for colleagues both within EOC and operationally in frontline practice.

The ability to support such a wide range of operational colleagues through difficult decisions will be central to the role.

The post holder will recognise each interaction via the crew advice line is an opportunity for learning and will approach their duties with clinical supervision and learning at the forefront of their mind.

The Clinical Navigator should be an advocate for both their areas of practice and promote the EMAS values whilst being fully sited on the 5 lines of CQC enquiry and promote them within the EOC Clinical operations environment

The Clinical Navigator will contribute to the creation of a clinically focused EOC and an environment in which excellence in clinical care can flourish, signposting patients in a dynamic way in periods of high demand, to reduce the potential risk of patient harm

Please ensure you read the full job description for a comprehensive list of job responsibilities - please make contact if you feel you need further information

Support to operational resources (Decision making, referral, discharge)

Remote Patient assessment

Clinical advice to operational crews

EOC clinical support to EMDs, dispatchers and clinical advisors

Live dynamic decision making

Point of contact for the EOC Specialist Practitioner for Clinical operations in EOC

Navigation of incidents suitable for secondary remote clinical assessment.

Oversight of Incidents coded via AMPDS which may benefit from further clinical scrutiny.

Telephone assessment of 999 calls (and IUC calls transferred to 999) in order to determine if the case presentation can be managed away from a 999 response where appropriate.

Clinical support for clinicians experiencing prolonged on scene times due to issues such as referral delays.

Advocate of Reduction in conveyance and promotion of alternative pathways