Housing Officer - Westminster, United Kingdom - Daniel Owen- UK

Daniel Owen- UK
Daniel Owen- UK
Verified Company
Westminster, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
RQ1220162_ Posted: 11/03/2024

  • Up to £19.11 per hour
  • Westminster, London
  • TEMPORARY
Housing Officer
Monday - Friday
36hours per week
£19.11per hour


General Information:


  • 36 hours p/w, 9am5pm Monday to Friday.
  • Maintain regular estate presence Support vulnerable residents working with support agencies and conducting tenancy support reviews Process service requests from residents and manage decants Support gas safety checks and access for repairs Manage fraud and unlawful occupation, successions assignments, deaths, household changes Support rehousing requests Signpost and support repairs Support resident reps and associations

Job Summary:


  • Manage a designated patch of properties, this may include Social Housing tenants, Council leaseholders, Community Supported residents and some out of borough properties.
  • Deliver a friendly, effective, professional and highquality service to all residents and services users.
  • Lead the management of your patch taking ownership and accountability of all issues ensuring they are progressed as well as leading on communication with resident's groups, customers and stakeholders. Provide a visible presence on estates. Carry out home visits.
  • Carry out quarterly estate inspections and attend local surgeries as required. Work with a range of Council and external services to support residents.

Top 5 Skills:


  • Empathy and Customer care
  • Working in a public sector / service environment
  • Selfstarting, using initiative and taking ownership
  • Literate (letter writing and Notices)
  • Team player
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