Senior Business and Systems Analyst - United Kingdom - Aegon

Description

Global Technology Services (GTS) is Aegon's global IT partner that provides infrastructure services, information security and global/corporate application support for Aegon's businesses around the world.

From 6 locations in the US, the Netherlands, UK, and Hungary, we support 20+ country units and employees in the world.

Our support consists of a wide range of centralized global IT services such as programming, database management, project management, agile/dev/ops, and more.

We continue to maximize the value from having a clear digital and data technology platform strategy that extends our ecosystem, as an approach to digitization, enhancing customer experience, and improving operational efficiency.

All of these teams work closely together to provide innovative and digital solutions as well as critical technology support.

This is essential for enabling Aegon's businesses around the globe to be innovative, digital and competitive, efficient, and effective, and to provide the best solutions and customer experience for our customers and shareholders.

Job Description Summary:

The Business Systems Analyst team serves as liaisons between the business and GTS to support the organizational goals and technology strategy.

Primary areas of responsibility include business analysis, requirements elicitation, process improvement, stakeholder management, change management, and software implementation.

What You Will Do:

Define and document business requirements related to system functionality, performance, security, and internal controls; document current state and future state processes for purposes of gap analysis, process improvement opportunities and training; obtain approvals from the business sponsor.

Communicate effectively with external and internal teams to ensure the delivery of the solutions and/or project's functional requirements.
Participate or coordinate technology evaluations by assisting business areas with changes or selection of systems. Participate or coordinate Request for Proposal processes, impact analysis and feasibility studies. Maintain relationships with IT application vendors during selection processes and implementation projects. Provide consultancy and research possibilities with respect to solutions and cost (support business case preparation).
Interact with the business in order to know and understand their processes and (IT) needs. Be the liaison between the business units, technology teams and support teams.

Liaise with peers in country-units and external parties in the field of Business Analysis, Project Management, Business Process Management, Application Management and Test Management, to exchange best practices, knowledge, and processes and to mature and improve the Business Systems Analyst role and expertise/skills.

Prepare test cases based on knowledge of how the system is designed, requirements and expected results. Execution of detailed test cases/scripts for functional testing and regression testing. Track any issues and follow up on the related resolution.
Coordinate user acceptance testing with business end-users of application.
Ensure the quality of documents and other deliverables meets quality standards, appropriate methodology and acceptance criteria.

What You Will Need:
Qualifications
Bachelor's degree in a related field or equivalent knowledge
Experienced in business requirements gathering and documenting
Experienced in quality assurance and testing methodologies
Experienced in business process analysis/mapping skills
Well-developed knowledge of standard SDLC methodologies
Well-developed ability to accept and embrace change, and manage through ambiguous situations
Advanced experience with MS Office products (Word, Excel, Visio, & PowerPoint)
Preferred
Financial Services and Insurance industry experience
Experience with Agile development, Scrum, and DevOps
Experience with Data and Monitoring
Experience with cloud technologies
Working Conditions
May require flexible hours to accommodate global project teams
May require occasional travel

Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.


Compensation:

What You Receive:
Wealth Benefits; Competitive Pay, Bonus, and Benefits Package
Health and Work/Life Balance Benefits

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct.

If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity.

Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by visiting .

Our commitment to inclusion & diversity means that we value differences. We encourage the unique perspectives of persons and are dedicated to creating a respectful and inclusive work environment.
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