Facilities Administrator - London, United Kingdom - Netbox Recruitment

Tom O´Connor

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Description
Operations Coordinator

Orpington - BR6 9JU

Salary £29-31,000

Monday-Friday 9am-5pm

28 days holiday + Bank holiday + Christmas shut down

Free parking


A newly created role available for an Operations Co-ordinator to join a growing facilities organisation that proudly remains a privately owned family run business.

Committed to delivering high levels of expertise, dependability, and "hassle-free" customer service to both the private and public sector.

They have built a reputation that is second to none, with high levels of customer and employee retention.

No two days will be the same as an Operations Co-ordinator.

You will be supporting the Directors, Office Manager and admin team with adhoc tasks and their day-to-day business activity for engineers.

You will be given hands on, on the job training. There is a great on boarding process with regular opportunities to develop your skills further.

As an Operations Co-Ordinator working in a busy, fast paced facilities helpdesk setting you will be:

  • Responsible for planning, scheduling and coordinating all required works, ensuring maximum productivity and minimising travel time
  • Supporting customers from the back office working closely with account managers and area managers who will manage the client relationship
  • Working within the Administration team, responding to requests, adhering to KPI's and SLA's
  • Pricing works and raising quotations
  • Liaising with Sub Contractors and engineers to plan works and the hiring of machinery
  • Arranging permissions to work including documents for specific tasks and clients relating to health and safety (COSHH) and Risk assessments (RAMS)
  • Providing regular management reports
  • Managing Stock control & purchasing products upon request by management and account handlers
As an Operations Coordinator you will have the following:

  • A high level of initiative, with drive to continuously improve processes and procedures
  • Effectiveness when working within a team to achieve common goals
  • Working independently and equally as a key member of a high performing team in a fastpaced environment
  • Great attention to detail and comfortable enough to work on their own
  • Excellent communication skills and telephone manner
  • Proficient with Microsoft 365 and keen to learn new technologies and systems
  • Any helpdesk, or experience with coordinating works or engineers would be beneficial
Immediate interviews available - Contact Kristina Todorova on

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