porter/security assistant - Cardiff, United Kingdom - Cardiff County Council

    Cardiff County Council
    Cardiff County Council Cardiff, United Kingdom

    3 weeks ago

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    Description
    About The Service

    An exciting opportunity has arisen for committed individuals with excellent customer service and security skills to join our team. The successful applicants will be a part of the Porter/Security Assistant team based within Outreach or Central Library Hubs

    We take the welfare of our staff seriously and strive to always create a positive working environment ensuring that our amazing workforce feel respected and valued.

    Here are some examples of how we try and achieve this:

  • A generous annual leave entitlement.
  • Adaptable working arrangements, which can include a flexi scheme allowing you to work a schedule that suits you and meets the needs of the service.
  • Access to the Cardiff & Vale of Glamorgan Pension Fund which is part of the Local Government Pension Scheme (LGPS), offering a reputable, secure and flexible pension plan.
  • Access to employee equality networks for support, guidance and socialising (these networks include the Black, Asian & Minority Ethnic Network, Carers Network, Disability Network, LGBT Network & the Women's Network).
  • Access to comprehensive employee wellbeing support.
  • Access to the MyAdvantages Employee Benefits Platform (which includes access to the Council's Cycle to Work Scheme and exclusive discounts at retailers such as Asda, Tesco & Ikea).
    • About the job

    You will assist in providing a safe, calm and managed environment for both staff and public to enjoy. You will have previous security experience, have confidence in your abilities and professionalism when dealing with escalations.

    What We Are Looking For From You

    The successful applicants will have previous experience of working in a customer service environment and the ability to adapt quickly.

    You will have previous key holding experience as well as basic computer skills to report incidents.

    You will be required to work on a rota basis to include Saturdays: shifts will be variable according to needs of the service.

    The ability to speak other languages, in particular Welsh, and Community Languages would be an advantage. The successful candidates will also play a lead role in promoting equalities for the service as a whole.