Trading Standards Officer - East London, United Kingdom - KHAN'S D.I.Y LIMITED
Description
We are seeking an Officer to carry out Tobacco Control / Vapes regulatory enforcement. This will comprise of site visits, seizures and prosecutionsMAIN PURPOSE OF THE JOB
- As an Officer with delegated authority, use accredited specialist multifaceted skills and techniques to carry out a programme of proactive and reactive functions which will contribute to raising standards of Trading Standards and Consumer Protection in Tower Hamlets.
- To support the Trading Standards Team Leader and Principal Trading Standards/Consumer Services Officer in managing the Team and to deputise in their absence
DUTIES & RESPONSIBILITIES
1 By using appropriate interventions, using delegated powers and specialist skills ( i.e. audit, inspection, enforcement powers, negotiation and persuasion) within all types of activity, within the Borough, wit the aim to gain and ensure compliance with Trading Standards legislation so that the standards of fair trading and consumer protection are maintained and enhanced for residents, businesses and visitors.
2 Using specialist skills, make decisions on behalf of the Service relating to service requests, enforcement action, service consultations, referrals from internal and external services and organisations
3 Deliver advice, run campaigns and education initiatives with businesses, residents and targeted groups to raise and improve levels of public health within the Borough
4 To identify, develop and nurture partnerships with other individuals, agencies, groups and government departments to enable the Service to develop and gain greater efficiency delivering its core functions.
6 To have a deputising role for the Principal Trading Standards / Consumer Services Officer, which involves supervision of staff when required, whether as part of a specialist project or due to Principal's absence.
8 To manage trainee technical staff or student Trading Standards Officer's and other trainees that are placed within the Team.
Such management will require full supervision in the allocation and monitoring of progress against set targets even when based in another Team.
Knowledge
- Detailed and comprehensive trading standards knowledge gained through acting as a regulator in the field of trading standards.
- Knowledge and awareness of the issues involved when working within a
- Appreciation of the way in which the Council is organised and conducts its business
Qualifications & Experience
- Specialise in an area of Consumer Protection legislation, with appropriate qualifications and/or experience
- Hold qualifications in areas of Trading Standards discipline,
DCA part 1 and 2,
DTS or equivalents
Ability to prepare, write and present reports to Councillors Self-motivated and able to work to tight
deadlines Experience of working as an enforcement officer or regulator Ability to deal with difficult situations with tact and diplomacy
Skills to present matters clearly and concisely to other officers, all service users and other organisations in written and oral form Ability to
communicate
effectively with colleagues and service users, especially the local community and
businesses
Ability to deal courteously with Members, all service users and colleagues in all circumstances Ability to efficiently and effectively analyse information and identify the key strategic issues for the service Understanding of customer care issues Ability to respond effectively in pressurised and difficult situations
Job Types:
Full-time, Temp to perm
Contract length: 8 months
Salary:
From £27.00 per hour
Experience:
- enforcment officer: 5 years (required)
- trading standards knowledge: 5 years (required)
Licence/Certification:
- DCATS, HDCATS DCA part 1 and 2, DTS or equivalents (required)
Work Location:
One location
Reference ID:
RQ942088
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