Administration Assistant - Ipswich, United Kingdom - East Suffolk and North Essex NHS Foundation Trust

Description

Job overview

We are looking for a dynamic and enthusiastic team player to integrate with the current team and provide an efficient and effective secretarial service to the Cardiology Department at Ipswich Hospital

You will be responsible for ensuring that the administration needed to support the running of this busy department is completed in a timely way within target timeframes and for the management of 18 weeks and other targets within this speciality. Attention to detail is a must as are excellent communication skills and the ability to prioritise and plan.

Main duties of the job

To manage and support allocated Consultant and team in the Team Leader's absence.

To ensure a high standard of secretarial and administrative service are consistently delivered by undertaking / delegating all required tasks and activities on a daily basis.

To utilise the required technology / hospital systems including Big Hand / PAS / Evolve / Lorenzo and any other new technology or system(s) that are introduced and support other team members to do so to deliver an efficient administrative and secretarial service.

To recommend and support the implementation of service improvements to own and team working practice to improve workflow.

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -

Detailed job description and main responsibilities

Provide a flexible, comprehensive, and efficient secretarial and administrative service managing PTL / choose and book referrals and other patient pathway related information identifying any deviation from expected planned progress, implementing solutions and highlighting by exception cases that are not resolved to Team Leader in a timely manner to expedite the continuing care of patients.

Manage diaries of consultants / other medical staff / clinicians to maximise effective time management

For full details of the responsibilities of this role please see the attached job description.

Person specification

Experience

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Qualifications

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Knowledge

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Personal Skills

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