Security Officer - Bath, United Kingdom - Atalian Servest

Atalian Servest

Verified Company

Bath, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Reference:
/JR/11-07/900/11

Job Title:
Security Officer

Location:
Southgate Bath Shopping Centre

Pay Rate:
£ £12.30

Contract:
Permanent

Hours per week:
Variable Shift Rota - 06:30 - 18:30, 18:30 - 06: hours per week

Business Overview
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland.

We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.

The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Role Overview
We are currently recruiting for a Security Officer to join our passionate and driven Security team based at our client's site in Southgate Bath Shopping Centre

This position is a dual role, the Security Officer will be fully trained in CCTV operations to cover of our busy control room.

Also, part of the position is the Patrolling malls, Service areas, service desk and public areas.

Advising tenants, when necessary, on management regulations; diffusing incidents and preventing occurrences using "mínimal enforcement"; maintaining fire, Health and Safety Regulations and securing the premises.

Shift to include control room management.

In the course of duty aid the public and shop mobility, First Aid (if qualified) using "customer care" procedures at all times.

All duties to be carried out in adherence with the IFM Health and Safety policy. Care to be taken regarding personal appearance and hygiene at all times. To assure that the company standards and policies are followed and maintained

Benefits

Wide range of retail discounts
Discounted gym membership
Join our Cycle to Work scheme
Access to "CHROMA", our internal colleagueled diversity and inclusion community join a committee or take part in our events
Access to internal Mental Health First Aiders
Immediate access to "Opportunity" our internal Learning and Development platform
Required professional membership fees paid for
Win monthly Atalian Servest Superstar Awards

Key Responsibilities:

Start shift promptly at time designated, in full uniform.
Appearance to be clean, smart, and tidy always.
Responsible for active communication of "changeover" of shift to on shift supervisor. This to include handover of shift keys, PDA, confirmation of staff on shift, contractors on site, runthough of incident occurrences from previous shift, confirmation of any insecure doors, any matters pertaining to the smooth effective running of the shift.
Responsible for the awareness of Health and Safety. Procedures carried out must be in line with the Health and Safety Policy set procedures are indicated in the Assignment Instructions
Responsible for full comprehensive understanding of fire alarm procedures.
Responsible for acting as an evacuation marshal in the event of a major incident.
In relation to a major incident must be fully conversant with the location of all plant room, service corridors and lifts, both by location and by name.
Assisting tenants on request on the event of an incident this may be in person or by camera or both.
Assisting Police presence on site either in person, by camera or by statement.
Awareness of responsibilities and powers as a member of the security team and when to hand over to Police instruction.
Responsible for diffusing incidents and situations in the malls
Security Guards not trained in first aid must be made aware of manned first aider on shift.
Control room duty. This to include answering telephone enquiries, monitoring cameras (CCTV SIA Licence holders only), radio communication, Key Control, PDA Control, contractor permits and logbook.
Knowledge of inhouse radio usage plus call signs
Use patrol monitor (Deister) system to assist with accident and incident control and prevention
Responsible on night shift to maintain check calls as required
At all times to follow through any managerial instructions
To ensure all work is carried out in a safe, proper, and thorough manner taking into account Health and safety legislation, Incentive FM policies and procedures, risk assessments and method statements
Maintain confidentiality in all aspects of client and staff information.
Report anything in need of repair or replacement to the appropriate person
Keep your working area and space clean and tidy at all times and your tools and equipment safely stored
Be familiar with the required care standards regulations governing your job
Maintain polite and good communication with your colleagues, tenants, and shoppers at all times
Be prepared to r