- Location: Roving role with frequent travel to developments in Bourne End, Woking, High Wycombe & Hartley Witney
- Hours: Full time role working 35 hours per week, Monday to Friday
- Salary: £28,500 per annum + mileage expenses, annual bonus scheme & enhanced benefits package
- Developing a technical knowledge of our systems and processes and carry out scheduled tests and checks ensuring our buildings, communal areas, gardens and grounds are maintained to the highest standards
- Regular checks include fire alarm testing, water flushing and emergency light testing
- Facilitation of external contractors and visitors to site
- Support residents during their move in and settling-in process and build great relationships with our residents and their families
- General customer service and being the point of contact for our owners and tenants whilst working on-site
- Whilst on site you'll support and facilitate a range of regular social events in consultation with residents
- Experience of facilities / property management and a knowledge of Health & safety
- Professional and highly organised
- Proactive approach and can-do attitude
- In-person customer service experience
- Excellent communication skills
- Ability to use initiative and work independently
- Strong IT skills - knowledge of Google Workspace is advantage
- Enhanced annual leave & holiday buying scheme
- Contributory pension scheme with additional employer contribution,
- Life Assurance
- Two paid volunteering days per annum
- Employee Assistance Programme
- Health Cash Plan & Virtual GP
- Discounted Gym Membership
- Company Discounts Portal
- Refer a friend scheme and access to internal opportunities
Regional Facilities Assistant - Wooburn Green, United Kingdom - Lifestory Group
Description
About us
We are Lifestory, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our developments are beautifully designed offering stunning community living.
If you have relevant property and/or facilities experience and are ready for a fresh challenge within a rewarding, varied role then read on...
About the role
Our Regional Property & Facilities Assistants (internally called Roving Lifehosts) provide onsite support across a portfolio of stunning later living developments. You'll provide cover for our site based Lifehosts and ensuring a consistent approach to Health & Safety, Compliance and Customer Engagement in their absence.
Our Lifehosts are the key interface between our homeowners and renters and Lifestory Group, focusing on providing great customer service whilst ensuring the Health & Safety requirements of each development are met.
This is a varied, rewarding role and your typical responsibilities will include:
About you
You'll have property / facilities related experience and will be able to confidently work independently covering a portfolio of developments, a full driving licence and own vehicle is essential as this role includes frequent travel across the region.
Key skills we are looking for include:
Location wise we are happy to consider applicants who live within reasonable commuting distance of our developments in Bourne End, Woking, High Wycombe and Hartley Witney and are happy with frequent travel. You will also provide occasional support to developments in Sandhurst, Wokingham and West Byfleet.
Please note this position is subject to an enhanced DBS check.
Our benefits & rewards
Along with a competitive salary & generous commission scheme we offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance.
By joining us you'll enjoy a benefits package that includes:
If you can demonstrate the skills & experience we are looking for then apply today, we'd love to hear from you
As an equal opportunities employer, Lifestory welcomes applications from all sectors of the community.
We are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply.