Program Coordinator, Mildenhall - University of Maryland Global Campus

University of Maryland Global Campus

Verified Company

Mildenhall, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Ref:

Location:

Mildenhall-United Kingdom

Category:
Advising and Enrollment

Type:
Full time

UMGC Europe

Military Education Coordinator

Location:
Mildenhall, UK
Overseas Contingent III, (100% FTE), Grade 003

University of Maryland Global Campus (UMGC) Overseas seeks a Military Education Coordinator.

SPECIFIC RESPONSIBILITIES INCLUDE:

Provide academic and administrative support services to prospects and students, and ensure quality assurance standards are met by being available, knowledgeable, courteous and responsive
Document all student contact through UMGC's Customer Relations Management System and schedule appropriate followup activities
Provide and maintain open and positive communications with host military Education Services Officer (or equivalent) and respective Education Center staff
Organize and participate in local Education Fairs, Open Houses, Semester Start-Ups, Student Appreciation Days, Local Graduations and other events as needed, professionally representing UMGC
Track and analyze class enrollments and student interest, as well as local degree progression, to provide input on scheduling; ensure classrooms are provided with adequate space and needed technology for class instruction; be present at the first class session to provide assistance to instructors and students; and assist faculty in obtaining base access to attend class on their assigned installation
Provide assistance with processing students' military documentation (i.e. Tuition Assistance vouchers, ID cards, orders, etc.)
Distribute marketing, advertising, and mass media materials at assigned locations when permissible
Assist with base access as needed.
May provide facility support to include: opening and closing UMGC Overseas computer lab, building entrances, windows and classrooms; ensure that building rules are adhered to by UMGC Overseas students, that all UMGC Overseas labs/rooms are clean and presentable, and that all supplies are readily available.
Other jobrelated duties as assigned

REQUIRED EDUCATION AND EXPERIENCE:

High school diploma/GED
Background in customer service
Able to work in a fastpaced and complex environment with accurate attention to detail
Possess basic office management and clerical skills
Effective written and verbal communication skills
Good interpersonal skills
Successful applicants must be able to pass background check and meet requirements for individual logistic support (ILS).

PREFERRED EDUCATION AND EXPERIENCE:

Some college coursework
Applicants with a U.S. valid driver's license

WHO MAY APPLY:

Local applicants who are not citizens, dual citizens, or ordinarily residents of the host country who possess their own individual logístical support (ILS) and/or are current UMGC employees only - no relocation will be provided.

Applicants must already have and be able to maintain ILS, meaning that they must possess a U.S. military ID card and SOFA card from an external source, as this position does not offer ILS.

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

University of Maryland Global Campus (UMGC) is committed to helping safeguard the health of its faculty, staff, students, contractors, and guests.

Because vaccinations reduce the spread of SARS-CoV-2-the virus that causes COVID-19-all prospective UMGC faculty (full-time and adjunct) and staff are strongly encouraged to be fully vaccinated and current with the recommended boosters.

As always, operations at our military locations in Europe, Asia, and stateside will follow the guidance of the U.S.

Department of Defense and local commands, and may require proof of full vaccination, unless an exception is approved as a reasonable accommodation based on disability or religion.

If so, a copy of their Approved Exception Letter must be provided before the start of their employment.

Failure to provide proof of vaccination or show proof of exception may result in the offer of employment being rescinded.