Legal Support Apprentice - Glasgow, United Kingdom - QA Ltd

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    Would you like to work for one of Scotland's leading law firms?

    Harper Macleod are currently seeking a Legal Support Apprentice to join their Dispute Resolution team within the Glasgow office.

    Based in the city centre, you will work for an organisation that provide expert advice on areas such as personal injury, employment law and medical negligence. You will pro-actively provide an efficient, organised and professional service by ensuring that the team have the appropriate support for all aspects of their work activities.

    This is a fantastic opportunity to develop within a business that has supported over 80 apprentices through their qualification in partnership with QA In 2023 alone they have onboarded over 20 apprentices into their offices across Scotland. You will be working towards an SCQF Level 6 Diploma.

    You will be responsible for:

    • Becoming a system expert on Lawsoft, which is an internal CRM system. You will use Lawsoft to search and maintain client details
    • Becoming competent in Worksite where you will create new files, enter information accurately and effectively. This information will be shared with the firms solicitors on their endeavour to solve problems for clients of Harper Macleod
    • Be the first point of contact for clients and assisting with correspondence via Microsoft Outlook as well as telephone, logging their information into relevant CRMs