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- Providing support to Senior Claims Advocates and Claims Manager as and when required.
- Managing own workload and time, to maximise efficiency and ensure that deadlines and targets are met
- Undertaking ongoing communication with claims colleagues, accounts and other Divisions to ensure timely & accurate production of documentation & maintenance of systems and records
- Overseeing and completing production of new claims files and ensuring they are complete in line with defined standards
- On receipt of claim notification, identify risk, review details in conjunction with coverage/wording afforded, acknowledge to client/intermediary, prepare claims file accurately and promptly and maintain in-house and external computerised claims records
- Reviewing and assessing claims anticipating any potential issues/queries and deciding on action required
- Reviewing claims received and providing feedback to placing Brokers / management where required to minimise future issues arising
- Highlighting any potential issues to management prior to going to Underwriters
- Producing claims information and presenting to reinsurers, either in written or networked format such as CLASS or LORS and dealing with any resultant instructions, queries and/or enquiries
- Monitoring reinsurers' agreement and payment of funds and ensuring that payment is made to the appropriate beneficiary in good time
- Ensuring effective liaison with Accounting colleagues both in respect of collection/payment of funds, any queries and the subsequent clearance of accounting entries
- Identifying any potential errors and omissions if situations arise
- Reporting any claims difficulties immediately to management
- Ensuring relevant insurer's instructions are notified to Client/Principle
- Timely and efficient problem resolution using broad experience gained
- Building meaningful relationships with Clients, experts and insurers by dealing with them in a prompt, friendly and professional manner at all times
- Maintaining claims filing
- Monitoring workload and reporting to management as appropriate
- Producing accurate and quality correspondence, filtering information to ensure of most relevance to receiver
- Providing regular feedback to Claims Manager on portfolio of claims, current status and market conditions and their possible implications
- Attending internal / client meetings as appropriate
- Ensuring compliance with FCA Guidelines and Group rules and procedures, including maintaining accurate records
- Continuing to develop and maintain relationships with peers and colleagues both within Division & across the Group
- Continuing to develop and manage relationships with underwriters, adjusters, attorneys, clients, and industry peers
- Actively participating in regular team discussions/updates
- Sufficient knowledge and understanding of the general concepts of insurance to be able to perform the Principal Tasks
- Good working knowledge of the Underwriters and markets; and their practices, documentation and customs
- Good working knowledge of reinsurance class and other relevant insurance and regulatory procedures.
Reinsurance Claims Technician - Southend-On-Sea, United Kingdom - Next Employment Ltd
Description
I am currently looking for an ambitious and enthusiastic individual who has a claims/insurance background to come and join the team as a Reinsurance Claims Technician. This is an exciting opportunity for someone who wants to learn and grow their career within Reinsurance Claims at a time where the business is rebuilding and growing.
Key Role Responsibilities:
Operational:
Relationship Management:
Generic Knowledge Requirements: