- Provide quick response to functional user questions/problems for Oracle modules and business applications through consistent production support.
- Generate and assist with timely help ticket resolution for Oracle modules and business applications.
- Preserve efficient operation of Oracle modules and business applications through appropriate testing, configuring and patching/upgrading.
- Support Oracle module and business applications improvement process by prioritizing and addressing functional user concerns through development of appropriate functional and technical solutions.
- Support rollouts of existing Oracle modules or business applications to other operating units, as well as new Oracle modules or business applications as approved.
- Drive continuous improvement in order to provide better support for our clients, reduce costs and maximize the efficient use of resources.
- Identify process improvement opportunities; define improvement requirements; conduct detailed analysis; support solution design; support project coordination; act occasionally as a liaison between the business and development resources; and support the communication/training efforts related to process changes.
- Use transactional lean or other continuous improvement tools consistently. Including becoming lean certified.
- Analyze, document and improve existing or new workflows, processes and standards.
- Facilitate meetings and follow up with resulting action items.
- Seek opportunities continuously to increase customer satisfaction and deepen client relationships.
- Act as a liaison between business units, technology teams and support teams as gain experience.
- Provide guidance concern business implications of application(s) supported.
- Communicate effectively with clients to identify needs and evaluate alternative business solutions where needed.
- Understand our various company business applications, their client/server architectures as well as the development, quality assurance and production environments. Understand how legacy and new systems interface with each other.
- Define test conditions. Develop accurate and complete test plans. Conduct testing according to plan.
- Establish effective working relationship with clients. Value internal and external clients and responds to their needs as they arise.
- Provide training and documentation for supported applications.
- Prepare, review and edit requirements, specifications, business processes and recommendations related to proposed solution within the group.
- Provide application and business process knowledge. Train and mentor other business analysts as required.
- Facilitate team, technical and client meetings.
- Bachelor's degree in Accounting, Finance, IT or business related field.
- Master's degree in business related field.
- 3-4 years' experience in business analyst/technology related roles.
- Oral and written English language capability.
- Excellent oral and written communication skills.
- Proven ability and initiative to learn/research new concepts, ideas and technologies quickly.
- Excellent systems/process orientation with demonstrated critical, analytical thinking, organization and problem solving.
- Proven ability to work in a team-oriented, collaborative environment as well as independently.
Proven ability to quickly learn new tools and technology. - Proven willingness and ability to train and teach others.
- Proven ability to facilitate meetings and follow up with resulting action items.
- Proven ability to prioritize and execute tasks in a high-pressure, deadline-oriented environment.
- Excellent presentation and interpersonal skills.
- Ability to work effectively in a multi-cultural environment.
- Ability to lead and to influence cross-organizationally.
- 4+ years' experience in business analyst/technology related roles supporting ERP financial applications such as Oracle.
- Oral and written other language capabilities.
- Possess advanced S-W business knowledge including Global SW structure, business processes, operations and goals.
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Senior Finance Analyst - Witney, United Kingdom - The Sherwin-Williams Company
Description
Sherwin-Williams is the largest paints and coatings company in the world. With $18 billion in sales, more than 4,100 stores, and 140 manufacturing and distribution centers worldwide. Our 60,000 employees across the globe are diverse, innovative and passionate. We believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We'll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive.
Principal Accountabilities
Process Improvement
Strategy & Planning
Acquisition and Deployment
Technical & Testing
Operational Management
POSITION REQUIREMENTS
FORMAL EDUCATION::
KNOWLEDGE & EXPERIENCE:
Preferred:
***Please be aware that you can apply for any internal job offer after minimum one year in current role having previously informed your manager.
Please read the guidelines before handing in your application
All internal employees when applying for a role are required to upload their updated and their last 2 appraisals (which can be retrieved from HR Cloud).
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