Healthcare Security Services Manager - Warwick, United Kingdom - South Warwickshire University NHS Foundation Trust

Description

Job summary

An exciting new opportunity has arisen for an individual that has a passion and knowledge in Healthcare Security .

You will work closely with key Trust stake holders, locals Trusts and the ICS, to deliver changes set out locally and nationally, through active auditing, implementation, monitoring and support.

You will be required to lead and interpret Local and National legislation including guidance, in relation to Violence and Aggression, Counter Terrorism and any other healthcare security related information, in order to develop, implement and/or assist others with the implementation of corporate policies and procedures within the Trust and the wider network.

You will assist with the design and delivery of systems to maintain safety of patients, visitors and staff.

The post is a permanent full time role, Monday to Friday. There will be occasions where evening and weekend working is required on an ad-hoc basis.

The role will involve working across multiple sites and locations so the post holder will required to hold a full driving licence and have their own vehicle to travels across sites.

Previous Applicants Need Not Apply

Main duties of the job

Ensure the provision of specialist advice, guidance and instruction regarding security issues within the workplace to ensure the Trust meets and exceeds its statutory obligations.

Undertake the duties of a Local Security Management Specialist (LSMS) with guidance from the Trusts lead LSMS and in accordance with NHS Protect instructions and any other National Healthcare Security policies, guidance and best practices.

Acts as a specialist resource providing advice and guidance on policy and procedure development.

Develops Trust wide policies and guidelines, through interpretation of legislation, national guidance and inquiry reports.

Is an integral member of the Hotel Services Management team working closely with all levels of staff within the organisation to ensure legislative requirements are met.

Ensure that appropriate action is taken to create a pro-security culture within the Trust so that patients, visitors and staff accept responsibility for this and ensure that where security incidents/breaches occur that they are detected and reported.

Ensure that security incidents are reported in a concise manner allowing for investigations to take place where appropriate, risks to be assessed and to allow the development of preventative measures if necessary.

Monitor the performance of the Trusts external Security Service provider.

Develop, establish and maintain positive working relationships with Police and other external stakeholders.

About us

Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Job responsibilities

Security

Ensure that NHS security management work is carried out within the framework developed by NHS Protect.

To ensure that an inclusive approach to security management work is taken involving both internal and external stakeholders where appropriate and necessary.

Report to the Trusts lead LSMS and Security Management Director on any security management work undertaken.

To ensure strong links are built with the NHS Protect and in particular, with the Area Security Management Specialists (ASMSs).

Develop guidance and good working practices to tackle violence against staff and professionals in accordance with NHS Protests national framework and guidance.

Ensure that the appropriate links are made with the Trusts Governance team in respect of the risk assessment process and also the Health and safety team so that security related issues are an integral part of that process.

To ensure that appropriate steps are taken to create a pro-security culture within the Trust so that staff and patients accept responsibility for this issue and ensure that any security incidents or breaches that occur are detected and reported.

To ensure that security incidents and breaches are published appropriately in accordance with guidelines issued by NHS Protect so that a deterrent effect is created.

To ensure that lessons learnt from security incidents and beaches can be fed back into the risk analysis, both locally and nationally, so that appropriate preventative measures can be developed.

To ensure that security incidents and breaches are reported, allowing for investigations to take place where appropriate, risks to be assessed and preventative measures developed.

To investigated security incidents and breaches in a fair, objective manner so that the appropriate sanctions can be applied and preventative action considered.

Ensures those impacted by security/violent incidents are supported. Deals sensitively and in an empathetic manner with staff members who raise complex emotive issues due to the nature of the services provided by SWFT.

Apply a range of sanctions against those responsible for security incidents and breaches, working with the NHS Protects Legal Protection Unit (LPU) to ensure appropriate cases are progressed accordingly.

Advise staff on security matters, both in relation to preventing violence and aggression as well as property.

Establish positive working relationships with police and criminal justice services and other external stakeholders.

Communicate direction and purpose clearly and openly to promote high standards of professional practice to identify and support key personnel on risk management and patient safety.

Provide specialist advice, guidance and instruction regarding safety and security issues within the workplace to ensure that the Trust meets, and exceeds the statutory obligations.

Develop and/or review policies, procedures for security and safety within the Trust.

Provide specialist advice and support to project teams carrying out both new and rebuild developments ensuring that they are safe, include appropriate security features and that the security features are both cost effective and meet required standards.

Undertakes specialised Crime Reduction Audits of Trusts facilities, evaluating current security practices and advising on appropriate crime reduction measures and actions.

Provides advice on the specification of specialist equipment relating to security, including CCTV.

Provide reports on security related matters as required.

Ensures that an inclusive approach to security managements work is taken, involving both internal and external stakeholders where appropriate and necessary.

Ensure that effective communication pathways exist between all internal and external agencies including networking with colleagues, to assist in the development of multi-professional agency understanding and working.

To undertake any further training provided by NHS Protect and/or any Nationally led programs.

Car Parking Management

Manage the resources available for public and staff car parking to meet the objectives set out for the delivery of an overall car parking service.

Ensure compliance with the Trusts strategy, policy, procedures and travel plans for car parking.

Ensure that all public and staff car parking facilities are at the maximum availability at all times, that sites are clean and safe for public and staff to use, and that all equipment associated with parking is in good working order.

Ensure signs and lines are in good order and suitable for the service.

Ensure service provision, including maintenance of the infrastructure, enforcement, cash collection, cleaning, and equipment maintenance.

Involvement with changes or variations required of any contracts associated with public and staff car parks.

Monitor the delivery of car parking services provided by Soft FM contractor. Agree how key performance indicators and standards of delivery of service will be measured, and put in place such methods and data collection which will enable the delivery of services to be fully monitored.

Organise and chair formal progress meetings with in-house teams and contractors to review progress, discuss ideas for improvements, and agree action plans.

Review comparable car parking operations in other Trusts, adopt best practice to ensure service delivery for South Warwickshire NHS Foundation Trust improves and develops.

Deal with any correspondence that relates to performance of any of the parking services.

Contribute to preparation and evaluation of tenders for car parking equipment.

Deal effectively with those members of the public and staff who have parking issues/complaints ensuring high levels of customer service.

Develop relationships with community groups where there is a legitimate interest in matters relating to parking. Liaise with such organisations, and help to develop and promote the parking services provided by South Warwickshire NHS Foundation Trust.

Assist in ensuring that all Trust legal responsibilities regarding the delivery of this service are met.

Ensure that duties, which may include processing of any personal data, are undertaken within the corporate data protection guidelines and relevant legislation.

Assist with obtaining Park Mark The Safer Parking Scheme for public car parks.

Provide statistical information and written reports on service performance as required.

To review and develop the services for which the post holder is responsible, to achieve continuous improvement and to maintain agreed performance targets.

Manage the overall parking service for the Trust, for public and staff car parks.

Maximise the availability of public and staff car parking provision throughout the Trust.

Ensure the service provided is of a consistently high standard.

Manage the day to day execution of any contracts for the management of parking operations and to ensure the delivery of the services for which contracts are in place.

Manage parking compliance, and achievement of Trust objectives for enforcement and compliance.

Fully maximise the Trusts revenue from parking.

Provide a service which is responsive to public and staff and which meets the Trusts standards for such a service.

To be responsible for the management of Parking Services in accordance with agreed Trust policies and procedures.

Financial Responsibilities

To proactively manage budgets under your control within agreed financial limits to provide value for money in delivering services and maximise the achievement of Trust policies.

To work within the Trusts Standing Financial Instructions for Contracts and Financial Regulations.

Monitor the reconciliation of monthly invoices from providers and contractors.

Monitor actual financial performance against budgeted performance.

Advise on and contribute to the budget preparation process.

Act as the authorised signatory for specified budgets.

Qualifications

Essential

Desirable

Experience

Essential

Desirable

Skills

Essential

Personal Qualities

Essential

Other

Essential

Desirable