Booking Co-ordinator - Chesterfield, United Kingdom - Chesterfield Royal Hospital NHS Foundation Trust
1 week ago
Description
PREVIOUS APPLICANTS NEED NOT APPLY
An exciting opportunity has arisen for a full time permanent vacancy as a Booking Co-ordinator working in the busy central booking team.
The post holder will be required to provide excellent customer service to all service users ensuring that they are polite and courteous at all times.
Excellent organisational skills and an ability to work under pressure are essential requirements together with great attention to detail for ensuring data is recorded accurately onto the patient administration system to manage the booking of designated new and follow up clinics.
The standard hours of work are 08:30 - 17:00 Monday to Friday with a 1 hour lunch break, but the hours of work are flexible.
An exciting opportunity has arisen for a Booking Co-ordinator to cover services as part of the new partial booking system.
The Booking Co-ordinator will be responsible for providing a comprehensive, efficient and effective appointment booking service in order to meet the Trust's patient waiting times, liaising closely with and responding to queries relating to appointments and activity from all stakeholders, providing support both internal and external to the Trust.
Supporting our vision and values
Our Vision is to be a first-class provider of sustainable healthcare services, delivering the best possible care for our patients; and being a great place to work for our people.
Our Proud to CARE philosophy supports this vision - and we all play a part in achieving it, by living up to the values we promise to our patients and each other.
COMPASSION - treating everyone with kindness - welcoming diversity and inclusion, considering individual needs; andchallenging inappropriate behaviours outside of our values
- AMBITION
- Aspiring to be the best reaching high standards, providing exceptional care and services; and achieving
- RESPECT
- Valuing and appreciating everyone listening, learning and acting on their experiences, being open and
- ENCOURAGEMENT
- Opportunities for all supporting education and development, he
This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.
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