Salesforce Business Analyst - United Kingdom - Morrison Utility Services Limited

Description

Job Title Salesforce Business Analyst | Location Stevenage / Hybrid SG1 2ST

As a Salesforce Business Analyst , you are expected to be a self-motivated and highly professional team player with exceptional communication and negotiation skills. Analytical thinking, problem-solving, and decision making are also vital to the role. Your remit is to support our improvement agenda across the Water Division, to deliver profitable company performance through continuous improvement and exceptional levels of customer service.

You'll be excited by the opportunity to work on industry-leading projects, with a workforce of 10,000 professionals across the UK, with scope to grow and develop within the business. To excel in this role, you'll need to be a self-motivated and highly professional team player, with exceptional communication and negotiation skills.

This isn't for someone who wants to work only at home and doesn't want to work as part of a team. You're not one to be afraid to get stuck in, and the role won't have you working in isolation. Working alongside a team of professionals, your role will involve overseeing and project managing progress, testing, training, system developments, and change control.

In this role, you'll be driving our improvement agenda across the Water Division, ensuring profitable company performance through continuous improvement and exceptional levels of customer service. The core of the role is to support our improvement agenda, collaborating with a team of professionals to drive service enhancements and reduce costs.

The Key Requirements...

• A full driving licence
• Knowledge of Salesforce Field Service Lightning
• Have an IT process background
• Industry Knowledge of the Water, Infrastructure industries
• Business Process Management Skills i.e. process mapping, and be great at requirements gathering

Joining Morrison Water Services, you'll be part of a business working towards delivering industry-leading solutions and the opportunity to progress into project management or senior analyst role. Your future within this position holds exciting prospects for career development and growth.

Here at Morrison Water Services, our aim is to be the leading service provider in the Water and Waste Water Infrastructure sectors in the UK. By attracting, developing and retaining the best people, we strive to provide essential infrastructure services through long-term framework agreements to the water and wastewater sectors in the UK and Ireland. Our goal includes increasing employee retention, enhancing diversity and prioritising health and well-being through initiatives that support business growth plans.

At Morrison Water Services, we take pride in our commitment to delivering exceptional results and promoting safety at the heart of everything we do. We have a positive culture where professionals can be their whole selves at work.

This is an opportunity for individuals who have the drive and ambition to make positive change in an organisation that not only cares about your career but your future too. People stay with our business because of our commitment to achieving a sustainable workforce, embracing change, promoting diversity, and providing a supportive working environment where everyone feels valued and fulfilled. We listen to our professionals, offer feedback, and keep them informed about the direction of the business.

The Benefits and Perks...

• Enhanced Maternity and Paternity Leave
• Private Health Care
• Retail Discounts

The Next Step...

So you know, all our applications are reviewed by humans, so if you don't hear back straight away don't panic, we receive a high volume of applications and you will receive an email letting you know where you are in the recruitment process.

#mws

About The Company

M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.

At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.