Membership Advisor - Lowestoft, United Kingdom - Atkinson Moss

Atkinson Moss

Verified Company

Lowestoft, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

My client is seeking a bright and enthusiastic Membership Advisor to look after existing memberships within the business.

You will be responsible for being the companies 'go to' for any membership enquiry, making sure they are getting the most out of theirsubscription, and constantly ensuring a positive customer experience.

A fantastic opportunity, offering training and development in a forward thinking and progressive company.

Responsibilities include

Delivering excellent customer service through maintaining good relationships
Providing knowledge on subscriptions and assisting with customer enquiries
Providing support to the sales team
Reporting customer feedback, concerns and issues to Sales Manager and any other relevant department
Excellent telephone skills and a persuasive demeanour
Use of Word, Excel, Publisher
Gathering market and customer information as input to sales activities

Experience:

Customer Service and Account Management background within an office environment
Good computer skills required
Confident and Professional communicator the role will involve talking with members from all over the world
Experience in contacting businesses on the phone as well as face to face this does not involve any cold calling.

If you hold the relevant experience and skills and are interested in the role, please submit your details online, or for further information please contact Lesley Freeman or Wendy Wakefield