Business Administrator apprentice - Peterborough, United Kingdom - Construo

Description

Business Administrator Apprentice

Peterborough

Hours per week: 40


Working week:
Monday - Friday

Apprenticeship standard:
Business administrator (Level 3)

As a Business Administrator apprentice, you will play a vital role in ensuring the smooth operation of our business on a day-to-day basis.

In return, you will receive training and support to achieve your personal development goals, increasing your value and contribution to the company.

This position guarantees to upskill and provides an opportunity to work in an environment that encourages growth, critical thinking, and responsibility.

Day-to-day responsibilities:
Answer incoming phone calls and direct them appropriately.

Monitor and process emails in the company inbox.

Book fault calls, maintenance services, and installation works.

Process daily paperwork, update the CRM system, and maintain customer files.

Perform general office duties such as handling postage and refreshments.

Process new enquiries and assist with administrative tasks as required.


Entry requirements:

Desired qualifications:
Ideally, you'll have transferable experience, qualifications, and/or skills gained from work experience or education.

Previous customer-facing experience and good communication skills.

A desire to work in a technical industry and a practical, hands-on role.

A fantastic attitude, a desire to learn, and willingness to go the extra mile.

Must have a clear criminal record.


Training to be provided:
Business Administration Level 3 Apprenticeship Standard.

Training sessions will be delivered remotely, twice a month.

Complete all training tasks allocated during dedicated tutor-led meetings and gather on-the-job evidence.

Complete assessments and portfolio work during tutor-led meetings and participate in additional training courses required by the company.

Receive mentoring and coaching on the job, shadowing the office manager and getting involved in all aspects of the administrative role.

Things to consider:
The apprenticeship is 12-18 months, requiring full commitment.


Future prospects:
On successful completion of your apprenticeship, you may gain a permanent position