- Engage in true visionary, innovative work with opportunities to create your legacy as you leverage and expand your skills and experiences.
- Work closely with and learn directly from the best marketing minds in the industry in a flat and collaborative culture. And build the most fantastic network to serve you the rest of your career.
- Be part of a diverse, disbursed, remote global team that appreciates and values flexibility.
- Plan, coordinate and execute ongoing communications to members.
- Prepare and support renewal discussions.
- Increase access of and usage of MMA Global's groundbreaking research and tools across member organisations.
- Measure, and analyse membership engagement data to identify trends, and outliers.
- Drive uptake of research initiatives and turn results into cases that prove the impact across all members and expand MMA's facts-based knowledge.
- Measure the effectiveness of engagement initiatives to inform strategies aimed at increasing members' engagement.
- Manage the calendar of member meetings, events and activities.
- Manage board membership (list, coordinate sessions, attendance tracking, onboarding and off-boarding members, etc.)
- Coordinate and oversee member activities, with support from the wider team.
- Keep CRM platform (Sales Force) up to date and produce reports and support for senior leadership.
- Bachelor's degree or equivalent experience
- A minimum of two years of relevant B2B experience managing large corporate customers in a membership or similar type organisation
- Deep knowledge of SalesForce data input, account management and reporting
- Experience with planning and running corporate events is preferred (seminars, professional meet-ups, webinars, conferences, etc.)
- Fluent in English. Other European languages are a plus.
Membership Experience Manager - Greater London, United Kingdom - MMA Global
Description
Job Description
MMA Global is looking for a Membership Experience Manager responsible for corporate membership engagement across European markets. This role is remote and can be located anywhere in Europe.
MMA Global is the only marketing trade association that brings together the entire ecosystem of marketers, martech, and media companies working collaboratively to architect the future of marketing. The MMA is committed to science and asking the tough questions; we believe that creating marketing impact is steeped in constructively challenging the status quo encouraging business leaders to aggressively adopt proven, peer-driven, and scientific best practices, without compromise.
We need a high energy, organised and independent manager and problem solver to support our members' journey.
When you join the MMA team, you will...
At MMA Global, our goals are simple. We want to lead the most extraordinary transformation that the world of marketing and business will experience in our generation. As you can see, we're unabashedly bold, uber-confident, intelligently disruptive, and insanely relentless as you have to be to change the world.
The question is: Are you?
Take a moment to review the details of the opportunity below and if you think you have what it takes to join us, we want to hear from you.
The Europe Membership Experience Manager plays a pivotal role in building and enhancing the relationship between MMA Global and its corporate members. The role involves planning and implementing programs, services, and initiatives designed to engage members, thereby ensuring a high level of participation and to-way contribution.
The Europe Membership Experience Manager plays a pivotal role in building and enhancing the relationship between MMA Global and its corporate members. The role involves planning and implementing programs, services, and initiatives designed to engage members, thereby ensuring a high level of participation and two-way contribution.
The role responsibilities include:
Skills and requirements: