Bureau Triage Assistant - Dundee, United Kingdom - Dundee Citizens Advice Bureau
1 week ago
Description
Dundee Citizens Advice Bureau is an independent and innovative advice organisation, providing holistic advice and support to local people.About the role
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Job Title:
Bureau Triage Assistant
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Location: Dundee Citizens Advice Bureau, Dundee
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Hours per week: 33 hours per week, worked over 4 days
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Type of contract: Fixed-term contract until 31 March 2025 (possible extension if funding secured)
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Salary: £22,884 per annum
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Closing Date: 17 May 2024
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Interviews: w/c 27 May 2024
About the job
We are looking for a client-focused triage assistant to join our ever-expanding team.
This role is our front-line contact, answering our busy helpline, assisting clients who present at the Bureau and dealing with a range of tasks, such as managing clients waiting times and expectations, arranging and co-ordinating appointments with both generalist and specialist advisers, taking and relaying messages and providing administration support to our team lead's.
Employee benefits
Dundee Citizens Advice Bureau offers excellent terms and conditions, including a total of 40 days leave, a 4-day working week and a pension scheme with a 3% employer contribution.
How to apply
Pay:
£22,884.00 per year
Work Location:
In person
Application deadline: 17/05/2024
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