Transport Officer - Stone Cross, East Sussex, United Kingdom - Morgan Jones Recruitment Consultants

Description

Transport Officer

Location Sandwich

Salary- GBP30,000 Per Annum DOE

Hours - Monday Friday: 8am-5pm

Do you have experience working within a transport office?

Do you have knowledge of drivers working time regulations?

Our client is based in Kent but operates throughout the UK and Europe. They pride themselves on the reliable service that they offer their clients and are well respected within the industry. They are looking for an experienced Transport Officer who is looking to progress within the sector.

Responsibilities

• Assist the Senior Transport Planner with day-to-day operations
• Liaising with the drivers throughout the day and monitoring their progress to ensure they complete required work in the required timescales to meet our customer needs
• Identify potential and current problems/delays that may affect delivery deadlines and find appropriate solutions
• Booking deliveries with customers
• Communicating effectively with customers to keep them informed of the progress of their deliveries
• Some involvement with planning and the successful candidate will need to learn aspects of this role to be able to cover lead planner as and when required (annual leave)
• Assist drivers with any issues they may encounter while carrying out their daily deliveries
• Have an awareness of industry compliance and relevant legislation
• Answering any incoming phone calls and dealing with them in the appropriate way
• Creating new job sheets on in-house computer systems
• Carry out any other tasks required to keep the transport office and vehicles/drivers running efficiently
• Learning other roles within the business to assist in the future

Skills and Experience

• Minimum 2-3 years experience of working in a transport office
• Knowledge of drivers' hours/working time regulations would be an advantage
• The successful candidate will require experience of working in a busy and pressured office environment
• The individual would need to have excellent problem-solving skills be able to adapt to a changing and fast-paced environment and take responsibility for decisions made at short notice as and when required
• Excellent communication skills with an ability to liaise effectively with drivers, customers, work colleagues and members of the public is a requirement
• A very professional and friendly telephone manner is essential to the role
• Good geographical knowledge of the UK would also be beneficial
• Outstanding customer service skills
• Working under your initiative is a large part of the role after full training has been given
• The applicant will need to have very good organisational skills to keep on top of a variety of essential time-specific tasks
• Adept at developing new business/clients to aid the continued growth of the company, so a high level of marketing skills are required
• You must be proficient in the use of Microsoft Office Suite/Google Docs /Outlook

Benefits

• 25 days A/L plus bank holidays
• Further opportunities to progress in the future within the business.

To find out more about the position, please apply and we will be in touch to discuss the role in more detail.

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