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    Customer Service Executive Hybrid - Trafford, Greater Manchester, United Kingdom - Recruitment Solutions (NW) Ltd

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    Description
    Our client is a specialist freight logistics company. They currently have an exciting opportunity for an enthusiastic Customer Service Executive to join their team.
    Working hours are Monday - Friday
    Onsite free parking

    • Career progression
    • As Customer Service Execuitve, you will ensure timely and accurate movement off freight and information while providing excellent customer service to both internal and external customers within the Road Freight Department.
    • Ensure excellent customer service to maintain customer satisfaction and retain customers
    • Handle all complaints and escalated cases until customer is satisfied
    Exceptional organizational skill and commercial awareness

    • At least one year of experience in a Customer Service role
    • Proven experience in the use of Logistics & Transport Management systems
    • Proficiency in Excel and Word
    • A basic understanding of Road Freight Logistics
    If you are interested in the position, please send your CV over to us or contact the office for more information


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