Customer Service Representative - Liverpool, United Kingdom - CHANNEL ALT LTD
Description
Responsibilities:
- Assist customers with product information, pricing, and availability
- Resolve customer complaints or issues with patience and empathy
- Upsell products or services to increase revenue
- Perform data entry tasks to update customer records and information
Skills:
- Excellent communication skills to effectively interact with customers
- Proficient in phone etiquette to handle customer inquiries professionally
- Strong data entry skills to input customer details accurately
- Experience in upselling products or services is advantageous
- Proficiency in English is required
Job Types:
Full-time, Permanent
Pay:
From £25,969.93 per year
Benefits:
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Liverpool: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 27/05/2024
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