Credit Control Assistant - Leeds, United Kingdom - TransUnion

TransUnion

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

We Are TransUnion:

TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics.

We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

What You'll Bring:

We're looking for a Credit Control Assistant to join our growing team.

Day to Day You'll Be:

You will be responsible for the delivery of Credit Control duties for the ledger in line with current procedures.

Collection of overdue invoices.
To obtain from the debtor calls a promise, name of the person and expected date for the payment to arrive, to work as part of a team to produce the best results as part of the Credit Control Dept, prioritise allocated tasks to provide the optimum service, Adhere to company standards in order to present a professional image to all stakeholders and escalate debts according to the credit policy through to legal.
Monitoring/Escalation of accounts.
Ensuring debtor day and cash targets are achieved, query resolution is made in a timely manner and delinquent debtors are escalated through the Senior Recievables Mgr / Senior Credit Controller for litigation.
Build relationships with internal stakeholders to ensure that we deliver the best possible service to all account holders.
Share responsibility for the monthly statement run.
Maintaining conversation notes and history on the collections system

Impact You'll Make:

To provide a high level of customer service (internal or external customers).
Keeps manager/key stake holders fully updated with work carried out.
Independently manages and own allocated tasks and deliverables.
Delivers tasks and deliverables within set deadline.
Adds relevant and perceptive insights and observations to weekly reports/meetings.
Takes ownership of issues ensuring first touch resolution where possible.
Leads processes as delegated by their manager.

Impact You'll Make:

What's In It For you?
At TransUnion you will be joining a friendly, forward thinking global business.

We're happy to talk flexible working.

We operate a hybrid model allowing you to explore the balance of work and hours from home and/or from our offices in Leeds or London.

As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

26 days' annual leave + bank holidays (increasing with service)
Global paid wellness days off + a bonus day off to celebrate your birthday
A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
Access to our diversity forums and communities so you can get involved in causes close to your heart

TransUnion - a place to grow:

Interview & Hiring Process

Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video.

If we need you to attend a physical in person interview your recruiter will inform you of this.

Reasonable Adjustments

#LI-Hybrid

Find out more about Life At TU UK:
TransUnion Job Title

Rep I, Shared Services