Head of Delivery - Leeds, United Kingdom - HM Revenue and Customs

HM Revenue and Customs

Verified Company

Leeds, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £64,693 - £72,924
Job grade:

Grade 6
Contract type:
Permanent
Business area:
HMRC
CDIO
Enterprise Integration Services
Type of role:
Digital
Information Technology
Project Delivery
Working pattern:
Flexible working, Fulltime, Job share, Parttime
Number of jobs available:
1Contents

Location

About the job

Benefits:

Things you need to know

Location

Bristol, Leeds, TelfordAbout the job

Job summary:

Do you thrive in a collaborate environment and are great at building and maintaining positive relationships?

At HMRC, we are already one of the most digital advanced tax authorities in the world and have one of the largest IT infrastructures and data sources in the UK.

With 50 million customers to serve, over 60 thousand colleagues to support, and £600 billion to collect to fund UK Plc, our IT operation is huge For those who are up to the challenge, we offer unique and unparalleled opportunities to work with some of the newest technologies and make a real, lasting difference.

HMRC is made up of Customer Groups which are working independently towards one common goal.

Our role sits within HMRC's Chief Digital & Information Office (CDIO) Group that deliver in-house solutions for a broad range of technical and operational issues.

Our digital delivery centres are hi-tech, state-of-the-art facilities that allow our teams to maximise their capabilities.

Enterprise Integration Services (EIS) sits in the CDIO group.

EIS handle HMRC's core integration/middleware services, taking care of over a billion transactions every year and connecting hundreds of HMRC services.

We provide platforms for delivering Application Programming Interface (API) access to HMRC systems.

We also provide artefacts and support for API consumers (software developers and other Government Departments) to build and manage authorised software that seamlessly integrates with HMRC digital services.

We use modern open-source products and work in an Agile way to deliver flexible, effective integration solutions.

Job description:

You will lead the Delivery Management team in Enterprise Integration Services (EIS) and be an integral part of the EIS Senior Leadership Team (SLT).

This is a demanding role and, as part of the SLT, you will engage at a strategic level and be involved in setting organisational objectives and influencing policy.

You will also work closely with CDIO colleagues and with customers to understand and help shape requirements.

As the Head of Delivery Management, you will be responsible for the Delivery Management of EIS demand, business relationships, and oversee the EIS Project Management Office (PMO).

You need to be experienced and comfortable operating at scale and as the connection between multidisciplinary business areas and stakeholders.

You will be a credible, influential and encouraging team-leader, with an outstanding background in Delivery Management.

You will also be a skilled team champion, motivator and confident communicator, with a proven commitment to continuous improvement in self and others.

Person specification:

Specific responsibilities will include:

Continuous development of the EIS Agile Delivery framework, ensuring transparency and quality of delivery;
Evolving the Delivery standards and framework to ensure quality, reliability and responsiveness of service, incl. monitoring and reporting;
Ensure EIS Delivery complies with agreed and regulatory standards, building Integration services which fit with HMRC IT Strategy, are fit for purpose and fit for use. Also ensuring delivery into Business as Usual is done according to the Live Services Transition Checklist;
Leading the EIS Delivery Portfolio of work and fostering excellent strategic working relationships with senior stakeholders, internal and external to CDIO;
Maintaining a 'bigger picture' understanding of HMRC business, to help identify priorities and ensure projects and programmes in the EIS Delivery Pipeline are suitable;
Proactively managing EIS Delivery risks, resources (incl. budget, people, etc.), schedules and environments;
Leading EIS Delivery Governance to ensure strategic alignment of priorities; exercise control, manage decisions and resolutions and enable the timely dissemination of accurate and relevant information;
Managing suppliers to ensure and maximise quality, timeliness and value for money;
Driving the impacting of Projects and Change Requests to ensure accurate estimation of resources and budgets required;
Negotiating at senior level on technical and commercial issues, influencing the development and enhancement of services, products and systems. Cultivating business opportunities;
Line manage Senior Delivery Managers; undertake all management duties in line with HMRC policies, such as, performance management, attendance management, learning and development in a multilocation