- GCSE or NVQ Level 3 in administration
- Must be able to speak, read and write english
- Knowledge across a range of outpatients, procedures and appointment systems acquired through experience
- Knowledge of setting up and maintaining computerised systems.
- Knowledge of clinical/medical terminology
- Experience and competent, computer literate and typing skills
- Accurate data entry skills
- Able to prioritise own workload
- Able to manage time efficiently and effectively working with guidance and on own initiative
- Ability to liaise with external organisations GPs, Social Services and other hospitals
- Good written and verbal communication skills
spoa administrator - Croydon, United Kingdom - Croydon Health Services NHS Trust
Description
Job summary
To provide a day to day co-ordination and administrative support in the single point of referral team. The successful candidate will act as a focal point for communication between the nursing staff, patients, hospitals, GP's specialist nurses, allied health professionals, social services and other multidisciplinary teams referring into the service.
Main duties of the job
To be the first point of contact for the single point of referral services from GPs, hospitals, social services and other multidisciplinary receive and accurately process patient referrals information and ensure all relevant information is be responsible for inputting referrals/client information using IT systems.
About us
Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as t Croydon University Hospital and Purley War Memorial provides more than 100 specialist services and is home to the borough's only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP experienced staff take care of people of all ages across the borough of are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.
Job descriptionJob responsibilities
To be the first point of contact for the single point of referral services from GPs, hospitals, social services and other multidisciplinary receive and accurately process patient referrals information and ensure all relevant information is be responsible for inputting referrals/client information using IT systems.
Person SpecificationEducation & Qualifications
Essential
Knowledge & Understanding
Essential
Experience
Essential
SKILLS/ABILITIES
Essential