Technical Customer Service Specialist - Fareham, Hampshire, United Kingdom - Saab UK

Description

Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe.

Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth.

We currently employ over 500 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training.

Saab is a company that offers our employees plenty of opportunities for growth and advancement.

We embrace diversity and are committed to providing a workplace where individuals can thrive professionally, paving the way for future progression.

We also recognise the need for a healthy work-life balance to ensure our staff have the chance to live a fulfilling life beyond the workplace.

Following planned expansion, the company are looking to recruit a customer-focused support technician responsible for the service, installation, repair and general maintenance of our highly advanced surveillance systems, with a particular emphasis on supporting the Customer's own mechanics and engineers on-site, in either a Weapon Locating or GBAD setting.

In this position, you will be working with hydraulics, high power components (AC and DC), software loading / programming, engines, power plants, electronics, cooling systems, communication systems and data links.

The ability and willingness to travel, including internationally, will be essential for this role.

The successful candidate will have the potential to grow the position as the business grows and will benefit from continuous training across the equipment spectrum.

Support to Communication and data links
Manning customer support desks (hotlines)
Training end users, including planning and scheduling and associated documentation
Deployment Globally in support of military operations
Reporting and administering the running of projects as required

Computer literate
Full UK driving licence
During your employment you will handle tasks and materials that are classed as military secrets and therefore you must have a UK or Swedish citizenship
Be capable of working alone and arranging their own workload
Multi-skilled electrical bias