Membership and Engagement Manager - England, United Kingdom - Membership Bespoke

Description

Homebased (with travel to events and meetings as required)
Permanent, Full Time

Our client a dynamic and forward-thinking membership association with an international community of approx. Team Performance
Previous experience of working in membership management, customer service or related roles.

Strong leadership and team management skills with the ability to lead, motivate and inspire a team and drive performance.

Ability to analyse membership data and trends, identify insights and opportunities, using data to inform decisions to improve membership outcomes.

Excellent organisational skills to ensure projects are delivered within scope, time and budget.
Excellent customer service skills with commitment to delivering exceptional service to members.
Proficiency in CRM software and other membership management software.
Excellent working knowledge of MS Office 365, Outlook, communication tools (Teams or Zoom) and the internet.
Takes ownership and responsibility for personal actions/ contributions to projects.
Willingness to travel.

Experience in using Microsoft Dynamics CRM.
Knowledge of marketing principles and experience in developing and implementing membership recruitment and retention campaigns.
Full UK Driving licence.
Project management experience.

Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.