Field Based Er Specialist - West Midlands (Region), United Kingdom - Heyland Recruitment

Heyland Recruitment

Verified Company

West Midlands (Region), United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Field Based ER Specialist, Remote with Regional Travel from West Midlands to Oxford, 12-month FTC, £38,000 - £40,000 plus car and excellent benefits.

Our client is a leading and growing organisation with an enviable brand and reputation.

To support a period of change, they are now looking for an experienced HR/ER Specialist to join their existing HR team.

Supporting the People Team and wider HR function as ER Specialist you will be responsible for providing high quality and accurate end to end case management support on all aspects of people policy.

Dealing with a high volume of cases within your region, youwill be tasked with understanding issues and being able to guide and coach to ensure a positive resolution, specifically in relation to the management of serious conduct matters, capability, employee concerns and employee relations issues, including the managementof suspensions and investigations.

This includes reviewing investigation reports and complex letters or communications.

Some key duties include:

Delivery of high quality and consistent advice on all aspects of people policy in line with agreed SLAs
Maintain expert knowledge of policy & procedure
Provide managers with riskbased options to help guide with decision making
Coach and develop management capability
Provide end to end case management support including complex and highrisk ER cases
Develop relationships with key stakeholders

As ER Specialist you will need to be a great team player with the ability to coach and provide robust advice.

You will deliver effective responses with sound judgement on a variety of ER issues.

Essentially you must be able to manage a varied workload and buildstrong relationships with your stakeholders providing them with risk-based options and driving accountability and capability to make the decisions.

Previous experience within a case management/ER specialist role is essential.

Ideally you will be level 5 CIPDqualified as a minimum with 3 years' experience in an advisory role within a complex and customer focussed environment.

You must be able to drive and be happy with covering a region from the West Midlands to Oxford. A car will be provided as part of renumeration.
This is a fantastic opportunity that will further develop your HR experience within a fast paced, commercial environment.