Technical Support Specialist - North Shields, Tyne and Wear, United Kingdom - Careers Plus

    Careers Plus
    Careers Plus North Shields, Tyne and Wear, United Kingdom

    Found in: Jooble UK O L C2 - 1 week ago

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    Description
    Technical Support Specialist - Shift Work

    Job Description:

    As a Technical Support Specialist, you'll be an integral part of our Technical Support team, ensuring prompt resolution of technical queries, issues, and requests from our clients and their end-users.

    Monitor network availability and coordinate actions as needed.


    Requirements:
    Previous experience in a technical or customer support role, demonstrating a commitment to delivering high-quality service.
    Proficiency in Microsoft Outlook and Windows, with basic knowledge of TCP/IP and networking.
    Certification in networking from an accredited body.
    Knowledge of firewall/router configuration.
    Proficiency in Office 365 applications.


    Shifts:
    Rotational shifts on an 8-week basis, alternating between days and nights.