Bookseller - Scotland, United Kingdom - Creative Scotland

Description

The RIAS is looking for someone passionate about architecture and design to work in our specialist bookshop. This post requires an organized and enthusiastic individual with some retail experience.

Retail Support
Support the Bookshop Manager in the delivery of a design led retail strategy for the shop and online.
Support the Bookshop Manager to ensure the team meets its sales targets.
Carry out product research, observe dynamic consumer trends and understand key competitors within the market.
Daily Operation and Customer Service
Process invoices and purchase orders in line with RIAS procedures.
Ensure visual merchandising standards are maintained to the highest standard.
Create and maintain signage within the retail spaces.

Ensure all retail spaces are kept clean, well-stocked and well-presented, providing visitors with an exceptional shopping environment and atmosphere.

Take responsibility for operating retail software, cashing handling, retail processes, gift wrapping and mailing services.

Handle customer enquiries and complaints in a timely and professional manner, both in person and via other communication channels.

Ensure all orders from the ecommerce platform are processed in a timely order and fulfilled to the highest standard of customer service.

Stock control, analysis, and actions

Support the Bookshop Manager with retail stock control, including ensuring that adequate stock levels are maintained and regular stock takes are undertaken.

Ensure all stock is correctly priced and coded and entered correctly on the till system.

Supervise deliveries, ensuring stock is received undamaged, safely and neatly stored in the stockroom as necessary and all relevant paperwork is processed accurately and without delay.

The position is available on a flexible basis from 5 to 15hrs per week, with an hourly salary of £11.

76 For full job description please visit our website
The deadline is Sunday 19 May 2024 at 17:00.


TAGGED:
Design / Education / Scots / Traditional Arts / Visual Arts / Young People (aged 0 to 25) / Literature and Publishing
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