Resource Coordinator - Egham, United Kingdom - Cantello Tayler Recruitment

    Cantello Tayler Recruitment
    Cantello Tayler Recruitment Egham, United Kingdom

    2 weeks ago

    Default job background
    Permanent, Full time
    Description
    Resource Coordinator

    Cantello Tayler Recruitment are currently recruiting for a Resource Coordinator to join our client based in Egham.

    The successful Resource Coordinator will be responsible for:

    • Dispatching and controlling efficient schedules for all engineers
    • Ensuring all engineers are logged in to resource management and on target
    • Liaising/chasing engineers throughout the day regarding SLA's
    • Updating CRM
    • Providing first point of contact for scheduling support
    • Assisting with retrieving engineer Service Reports
    • Ensuring performance targets are achieved and SLA's are met

    The Resource Coordinator will have:

    • Experience of incident-based ticketing systems
    • Experience of CRM systems
    • Experience of SAP
    • Experience of working in an AV / VC technology arena
    • Previous Customer Service experience
    If this Resource Coordinator role is of interest to you please click apply or contact Charlotte Harding in our Egham office