IT Support Technician Software - Bristol, United Kingdom - Synergie

Synergie
Synergie
Verified Company
Bristol, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Acorn Technology is working with our market-leading client who are a fast
- growing technology-based business, looking for an IT Support Technician for their Bristol office.

Key responsibilities:

  • Provide technical support of software systems
  • Support deployment of system upgrades and improvements
  • Help train new starters
  • Configure software systems
  • Liaise with the Development team to help resolve technical support issues
  • Liaise with Project Delivery and Support to keep the customer informed of project progress
  • Maintaining Procedures Manuals

Technical skills and knowledge:

  • Provide technical support of niche software systems, including client Systems, Essentials, Reality, niche CRMs and Gas Systems to customers, both internal and external.
  • Keep up to date with advances in software development, new methods and ways of working
particularly MSDN

  • Intermediate knowledge of Excel, Word and Outlook.
  • Confident and accurate use of departmental computer systems/databases

Benefits:


  • Personal development programs + career progression opportunities
  • Health care plan free massages and fitness classes
  • Life insurance
  • Onsite parking/biketowork scheme.
  • Pension match scheme with up to 8% employers' contribution
  • Bonus scheme
Acorn by Synergie acts as an employment agency for permanent recruitment.
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