Customer Service Advisor - Glasgow, United Kingdom - Uniting People

Uniting People
Uniting People
Verified Company
Glasgow, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Customer Service Advisor - Full Time/Permanent

Glasgow City Centre

£23,000
We are currently recruiting for a client who are a leading business within the communications industry. They are an award winning company and leading provider within several business markets.


Role:


  • You will act as the prime customer contact point for all query types
  • Keeping clients up to date throughout
  • Escalating issues in a timely manner
  • Handle and resolve end to end customer enquiries aiming for a first time fix
  • Clearly communicate timelines
  • Liaise with internal teams
  • Actively manage the back office/admin to make sure that customer service levels are met

Job Types:
Full-time, Permanent


Salary:
£23,000.00 per year


Benefits:


  • Company pension

Schedule:

  • Monday to Friday

Work Location:
In person
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