Support Secretary Neurology Alex - Redditch, United Kingdom - Worcestershire Acute Hospitals NHS Trust

Description

Job summary

An exciting opportunity hasarisen within the Medicine Division for a highly motivated and enthusiasticindividual to join the Neurology Admin Team at the Alexandra Hospital, as aSupport Medical Secretary working 30 hours per week.

We are looking for aconscientious and adaptable person to work within the service. As part of theteam, you will be helping to provide an efficient and comprehensive secretarialservice to the Neurology Team, including Consultants, Specialty Registrars andnursing teams. Experience of providing administrative support is essential.

Previous experience in ahealthcare setting would be advantageous, however, full training will be givenon our in-house IT systems and processes.

Applicants should be able todemonstrate excellent organisational skills, the ability to work on their owninitiative as well as part pf a team along with an ability to prioritise andproblem solve. The role would ideally suit candidates who wish to embark on acareer in healthcare administration and are keen to learn.

Main duties of the job

The role will involve supportingthe senior medical secretaries by organising clinic appointments and the typing ofoutpatient clinic letters as well as providing support to the existing neurologyadmin team on a day-to-day basis with their typing and other correspondence,dealing with enquiries from clinicians, GPs, other hospitals, patients andtheir relatives, updating medical records as well as data collation to support divisionaltargets. In addition, there is a strong focus on supporting the DirectorateManagement Team with tracking and validation of patient pathways to achieve thenational 18 week Referral to Treatment (RTT) target.

To assist with the sorting of the day to day incoming mail,taking action or referring back to the Senior Medical Secretary wherenecessary.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Job responsibilities

1. To assist with the sorting of the dayto day incoming mail, taking action or referring back to the senior medicalsecretary, where necessary.

2. To undertake medical audio/copytyping duties, including outpatient letters to GPs, discharge summaries andother official correspondence.

3.To accept enquiries from clinicians, GPs Health Serviceand Social Services personnel, other hospitals, voluntary agencies, patientsand their relatives. Patient contact bytelephone is an integral part of the basic role. To deal with these enquiriesor refer back to the Senior Medical Secretary where necessary.

4. To ensure that electronic case notesare as up-to-date and accurate as possible by actively participating in the scanningof patient related documentation at the earliest opportunity.

5. To participate in the use of the PASsystem to establish patient information and produce patient documentation asrequired.

6. To assist in providing cover forother secretaries in the Medical Directorate to ensure continuity of service toConsultant, medical staff, service users and patients.

7. To undertake any photocopying andcollation as required.

8. To undertake any other duties as maybe required/appropriate by the Senior Secretaries/ Directorate Support Manager.

Qualifications

Essential

Desirable