Administration Officer - Morpeth, United Kingdom - Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

    Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
    Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Morpeth, United Kingdom

    Found in: Talent UK C2 - 1 week ago

    Default job background
    Permanent
    Description

    Job summary

    An admin vacancy has arisen within the Universal Crisis Team based at St Georges Hospital, Morpeth. This is a permanent full-time Band 3 Admin Officer role supporting all pathways of the clinical team

    Main duties of the job

    The post holder will join the admin team to provide a proactive, comprehensive service which will include handling telephone queries, processing referrals, arranging clinics and meetings, processing/typing/ checking documentation, occasional audio transcription, as well as other ad hoc office tasks such as processing mail, photocopying, binding, laminating, etc

    About us

    We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

    Job description

    Job responsibilities

    Please note to apply for this role you must have the right to work in the UK. CNTW NHS Foundation Trust will not provide sponsorship for this role.

    Key skills required are:

  • Secretarial experience working within a team
  • Experience in a customer/patient or service user focused environment
  • Excellent communication and interpersonal skills
  • A good understanding of the RIO system (training will be given)
  • A good knowledge of Microsoft Word/Office packages
  • Good verbal and written communication skills
  • Note taking skills
  • Ability to be self-directed, motivated and be able to contribute positively within a team
  • Well organised and structured
  • Be able to demonstrate flexibility in the role

    • Please find attached job description for full details.

    Advertising date : 25th April 2024

    Closing date : 9th May 2024

    We welcome your application.

    We welcome pre-application queries and site visits

    Person Specification

    Qualifications

    Essential

  • RSA Level 3/OCR Level 3

    • Desirable

  • RSA Level 2 or equivalent

    • Qualifications

    Essential

  • NVQ Level 3 in Business Administration

    • Desirable

  • Equivalent qualification

    • Qualifications

    Essential

  • GCSE level

    • Desirable

  • equivalent

    • Experience

    Essential

  • Working for clinical team in NHS environment

    • Desirable

  • Office experience of 1 year minimum

    • Experience

    Essential

  • Note taking experience

    • Desirable

  • demonstrates willingness to learn in application

    • Experience

    Essential

  • Customer care skills experience

    • Desirable

  • Show in application good customer care skills