Part-time Receptionist - Basildon, United Kingdom - Primary Care Careers

Primary Care Careers

Verified Company

Basildon, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

About the Role:
Felmores Medical Centre are looking for an experienced receptionist with SystmOne experience to join our team.

The main responsibilities of the role include:

Greeting and directing all patients;
Making appointments and giving out appointment cards, where required;
Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
Dealing with requests for information, and managing problems and complaints;
Advising patients of practice procedures;
Registering new patients;
Answering the telephone, promptly.
Previous medical or healthcare receptionist experience is desirable;
Excellent communication skills, with a clear and polite telephone manner;
Able to work in a polite, confidential and discreet manner, respecting patients at all times;
Experience of working with the general public, being sensitive and empathic in distressing situations;
Confident to work as part of a team and be able to think on your feet, independently;
Strong IT and administration skills.

Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

About Us:

We are based over 2 sites in Basildon, with on-site parking. We care for 7,000 patients and we use SystmOne.

Benefits include NHS pension.

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