Care Navigator - Liverpool, United Kingdom - Mersey and West Lancashire Teaching Hospitals NHS Trust

Mersey and West Lancashire Teaching Hospitals NHS Trust

Verified Company

Liverpool, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

1x Permanent Care Navigator position available - Full time

Applications are invited for the post of Care Navigator within the Cancer Information Department at Mersey & West Lancashire Teaching Hospital.

The Navigator posts are a very exciting development and an opportunity for us to be innovative in the way patients with a suspected cancer diagnosis are managed through their diagnostic journey.

The team will be working a hybrid model with some time working from home and some time spent at Knowsley Community College and will be an integral part of the Cancer Information team.

However, they will also work in close collaboration with all clinical and support service teams which could require time spent on either Whiston or St Helens Hospital sites

Interview Date - To be Confirmed

The post holder will provide effective support to cancer multi-disciplinary team meetings and ensure all data requirements are collected and input onto the relevant database.

The data collected will form the Trust's mandatory submissions to all national and statutory requirements, for example - Cancer Outcomes and Services Dataset (COSD), and Cancer Wait Times database.

The role will involve liaising with patients, their relatives and clinical and administrative teams, both within the Trust and tertiary centres to coordinate appointments, investigations and treatments.

The post holder will also provide input into the Trusts cancer PTL meeting to provide information about patient pathways to support the achievement of waiting times standards and ensure effective shared learning from any pathway breaches.

The post holder will be the main point of contact for patients referred to the Trust on a 2 week rule suspected cancer pathway.

They will be central to effective communication between patients and the health care professional multi-disciplinary team.

The role requires the post holder to be self-driven, highly organised and have excellent communication skills.

Through their knowledge of the clinical pathway requirements, they will improve the patients experience by ensuring that the patients pathway is proactively planned and organised, to ensure that cancer waiting times standards are achieved and, crucially, that patients receive their treatment in a timely and efficient way.

The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.

From 1stJuly we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.

The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.

The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.

Our Vision is to deliver 5 Star Patient Care:

CARE that is evidence based, high quality and compassionate
SAFETY that is of the highest standards
COMMUNICATION that is open, inclusive and respectful
SYSTEMS that are efficient, patient centred and reliable
PATHWAYS that are best practice and embedded, but also respect the individual needs of patients

Our achievements include:

Trust rated Outstanding by CQC Inspection August 201
Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
Awarded National Preceptorship Accreditation for our Nursing & AHP Preceptorship Programme

Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.

KEY DUTIES

To act as the key point of contact for patients, coordinating and providing first line support to the patient whilst they are moving through the diagnostic pathway; signposting on to other services as the need is identified e.g. psychological support
Communicate with a range of clinical and nonclinical staff concerning progress of patients along the diagnostic pathway
Provide and receive complex information and facilitate communication between different clinical services as part of managing the patients pathway
Coordination of care to ensure seamless patient pathways
Ensuring that test results, clinic letters and notes are available and communicated to the clinical team at the earliest opportunity to inform the next steps in the pathway.
Work closely with the MDT Coordinators to ensure good preparation of cases for MDT discussion and that MDT outcomes are followed up in a timely manner.
To foster good links and relationships between all members of the team who are involved in the patient's pathway.
Foster good links between patients and their key worker / Clinical Nurse Specialist
Collection of patient information from test results, clin